Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Fort Myers - Service Center
Fort Myers , FL
183 Reviews
183 Reviews of Mercedes-Benz of Fort Myers - Service Center
Sort by
November 27, 2020
Had a wonderful experience working with the people at Mercedes dealer. Problem solved the same day. My mechanic and service provider were very friendly and helpful. Mercedes dealer. Problem solved the same day. My mechanic and service provider were very friendly and helpful. More
by phaggerty
Employees Worked With
Adam Barton
November 12, 2020
Very knowledgeable about their cars and more than willing to answer any question you might have. They had no problem with the recalls and good enough to give me a loner car while mine was being worked on. to answer any question you might have. They had no problem with the recalls and good enough to give me a loner car while mine was being worked on. More
by Zeptjf
Employees Worked With
Tom
November 12, 2020
Totally shocked at my proposed bill to fix the Brake Lines...Contacted my Dealer back North. He said " Get your Car out of there.!" MB of Fort Myers was double the Price...Plus with all their Crazy Lines...Contacted my Dealer back North. He said " Get your Car out of there.!" MB of Fort Myers was double the Price...Plus with all their Crazy add-ons...Almost 11 Thousand Dollar Estimate. Totally Nuts...If go there, Bring your 401K.....Stop....Runaway...There Fair People out there.. More
by buzzb
Employees Worked With
TT
November 06, 2020
Very helpful and professional keep me informed about the service. Andrew was helpful in answering my concerns also helped in getting me to another employee that I needed to talk with. Good experience service. Andrew was helpful in answering my concerns also helped in getting me to another employee that I needed to talk with. Good experience More
by genefrost60
Employees Worked With
Andrew Jenkins
October 30, 2020
I was there for a routine service ( first time in Ft. Myers) I would not have expected less then 5 stars. Service Personal were friendly and courteous, but overall appearance of the facility was not up Myers) I would not have expected less then 5 stars. Service Personal were friendly and courteous, but overall appearance of the facility was not up to Mercedes-Benz Standards. More
by eminezander
Employees Worked With
Andrew Jenkins
October 19, 2020
Service Advisor was very friendly and service job was great as usual. I am a Mercedes Benz customer since 2016. It's great car and great service, my next car will be again Mercedes Benz. great as usual. I am a Mercedes Benz customer since 2016. It's great car and great service, my next car will be again Mercedes Benz. More
by jclee5005
Employees Worked With
Dean Harney
October 16, 2020
Recall Service, they told me hour to hour and half. It took much more than that. My time is money and they seem to not care. When I called to schedule ,the appointment, they said it was going to be 2 to took much more than that. My time is money and they seem to not care. When I called to schedule ,the appointment, they said it was going to be 2 to 3 hours, then I said okay my wife will pick me up so I can go to my work and you can do the service with no rush, the representative told me not to worry, he said “we will have a loner with no charge to you”. At the end I wasted the whole morning. They need to have better communication between the service and the agents. More
by J L Arias
Employees Worked With
Don’t know his name
October 11, 2020
Best Mercedes Service and customer care ever - starting with the purchase to problem solving. A special thanks to Mr. Jeff Gann (General Manager) for his help. We are sure, that we will buy our next Merced with the purchase to problem solving. A special thanks to Mr. Jeff Gann (General Manager) for his help. We are sure, that we will buy our next Mercedes (third) at this dealership again. Sigrid & Michael Zeifang, Naples FL More
by mzeifco
Employees Worked With
Jeff Gann, Cody Clemons, Kris Waskowski
October 10, 2020
Once again this dealership provided rapid and professional service for my Sprinter Based RV. I always find them to be helpful and to go beyond what i would expect. professional service for my Sprinter Based RV. I always find them to be helpful and to go beyond what i would expect. More
by gafenwick
Employees Worked With
Cody Clemons
