Mercedes-Benz of Fort Myers

Great place to buy a car. This is my second car from here. Kris is a great salesman and very knowledgable about all new features. This is my second car from here. Kris is a great salesman and very knowledgable about all new features. More

Second vehicle I’ve purchased from this dealer and the first experience was good enough for me to purchase the second and this time was even easier and painless. first experience was good enough for me to purchase the second and this time was even easier and painless. More

A very nice place . Nero Irving was knowledgable and helpful. We have been their customers for years and are always satisfied with their service! Nero Irving was knowledgable and helpful. We have been their customers for years and are always satisfied with their service! More

Very professional, impressive, clean, and beautifully displayed automobiles. The staff was very friendly and informative displayed automobiles. The staff was very friendly and informative More

I had a great experience buying my car. The sales person was so nice, professional, courteous, and thorough in showing me all about the car. The sales person was so nice, professional, courteous, and thorough in showing me all about the car. More

It is everything it should be as a top brand retailer. From our first contact with Rhonda to our salesman, we were treated like a family member. From our first contact with Rhonda to our salesman, we were treated like a family member. More

Pleasant purchase experience. Salesperson (Glen Trautman) was direct, helpful and friendly. We felt no pressure to purchase and would recommend the dealership based on our experi Salesperson (Glen Trautman) was direct, helpful and friendly. We felt no pressure to purchase and would recommend the dealership based on our experience! More

Awesome car with exellent service from Kris. Highly recommended. Our next car will be again a Mercedes Benz. Highly recommended. Our next car will be again a Mercedes Benz. More

No post sale follow up at all my salesman blew me off post sale no registration or title 7 weeks later plus I have spent $2600 on the car within 3 weeks of purchase post sale no registration or title 7 weeks later plus I have spent $2600 on the car within 3 weeks of purchase More

I viewed a vehicle online at this store. I went in to test drive and look at the vehicle, (2015 GL450), 64000 miles on the vehicle. I test drove the vehicle, the ride was good. I was told by I went in to test drive and look at the vehicle, (2015 GL450), 64000 miles on the vehicle. I test drove the vehicle, the ride was good. I was told by the sales person (John), that it had to be inspected by the dealer. Also, when I first looked at the vehicle the sales person said that two tires would be replaced. I asked if they would do an inspection that would qualify for Mercedes extended warranty. He said yes, and said he would contact me when it was done. I was contacted a few days later. I went back to purchase. I was told that the inspection was done and there were no issues found during the inspection. He then said I should not have said that they are not going to replace the tires. They did not replace two tires. He did show me a tire measure guage, that showed the tread was still somewhat decent, but not real good. It was in the yellow. I made the purchase. A week later, I had another inspection done because I was planning to drive out of town. After a diagnostic inspection that cost me over $200.00 I was told that the motor and transmission mounts were bad. To repair this was over $2000.00, after I had been told that the dealer inspection returned not issues. Also, I was told that the wiper blades were replaced before I purchased. The wiper on the passenger side is warped, the center does not touch the glass. So either they did not replace the wipers blades, or they installed a bad wiper blade. I did not expect the vehicle to be perfect, but certainly did not expect to have a repair of this amount just a few days after purchasing. I think that is very bad business. I will never ever go back to this store! More