Mercedes-Benz of Fort Myers

I viewed a vehicle online at this store. I went in to test drive and look at the vehicle, (2015 GL450), 64000 miles on the vehicle. I test drove the vehicle, the ride was good. I was told by I went in to test drive and look at the vehicle, (2015 GL450), 64000 miles on the vehicle. I test drove the vehicle, the ride was good. I was told by the sales person (John), that it had to be inspected by the dealer. Also, when I first looked at the vehicle the sales person said that two tires would be replaced. I asked if they would do an inspection that would qualify for Mercedes extended warranty. He said yes, and said he would contact me when it was done. I was contacted a few days later. I went back to purchase. I was told that the inspection was done and there were no issues found during the inspection. He then said I should not have said that they are not going to replace the tires. They did not replace two tires. He did show me a tire measure guage, that showed the tread was still somewhat decent, but not real good. It was in the yellow. I made the purchase. A week later, I had another inspection done because I was planning to drive out of town. After a diagnostic inspection that cost me over $200.00 I was told that the motor and transmission mounts were bad. To repair this was over $2000.00, after I had been told that the dealer inspection returned not issues. Also, I was told that the wiper blades were replaced before I purchased. The wiper on the passenger side is warped, the center does not touch the glass. So either they did not replace the wipers blades, or they installed a bad wiper blade. I did not expect the vehicle to be perfect, but certainly did not expect to have a repair of this amount just a few days after purchasing. I think that is very bad business. I will never ever go back to this store! More

No post sale follow up at all my salesman blew me off post sale no registration or title 7 weeks later plus I have spent $2600 on the car within 3 weeks of purchase post sale no registration or title 7 weeks later plus I have spent $2600 on the car within 3 weeks of purchase More

Great experience , friendly, knowledgeable staff. Will return to this dealer. Sergey was awesome. Outstanding dealer Will return to this dealer. Sergey was awesome. Outstanding dealer More

Our salesman Grant Fuller was amazing. He answered all of our questions was always there when we needed him and kept us informed. I highly recommend if you are interested in a Mercedes go He answered all of our questions was always there when we needed him and kept us informed. I highly recommend if you are interested in a Mercedes go see Grant. More

The sales team is awesome, helped me get the car that I wanted. Buying process was great and fast. Will be back. wanted. Buying process was great and fast. Will be back. More

I purchased a used PORSCHE MACAN for my wife from Mercedes of Ft Myers and was very impressed by the professional, courtesy, and integrity of the people I dealt with, starting with my sales person, J Mercedes of Ft Myers and was very impressed by the professional, courtesy, and integrity of the people I dealt with, starting with my sales person, John Thomas. The car was exactly as he described it, they priced it fairly, didn't add a lot of unwanted extras, and offered me a reasonable price on my trade-in. The business person, Aaron Woronowski, was great to work with and respectful of my time and what I wanted. I would recommend Mercedes of Ft Meyers to anyone who is looking to get a good deal and be treated well when purchasing a car. Wish I could give them 6 stars! More

The dealership was verry helpful Chris the manager was excellent the sales person Kris was also excellent I will get another car from thr dealership excellent the sales person Kris was also excellent I will get another car from thr dealership More

Grant made our car buying experience fun and painless - he will be my go to guy for my next vehicle purchase he will be my go to guy for my next vehicle purchase More

All went really well no problems delivery was as promised and no time. Sales team was on top of everything and no time. Sales team was on top of everything More

We brought our GL to Mercedes Benz of Fort Myers for the emissions recall campaign. After two weeks we went to pick it up and there was a noise which the shop foreman verified and the kept it another week emissions recall campaign. After two weeks we went to pick it up and there was a noise which the shop foreman verified and the kept it another week to find they left a bolt out. We went to pick it up and there was a harsh vibration which the foreman verified and they kept it another week to adjust the new exhaust. After finally picking it up, I found the front grille was broken as was the mount for the grille and right headlight. There was a nick on the left wheel rim and a clamp got the engine compartment fuse box was missing as were three push rivets and two 10mm bolts from the undercarriage. The dealership provided a new front grille but refused to fix or replace anything else. I order the missing parts from another MB dealer and won’t be returning to MB of Fort Myers. More