Mercedes-Benz of Fort Myers

Drivers window left open 1 inch in the pouring rain Tom was fantastic, overall experience was not. I have a 14 yr. old car, it needs a l/f door module for 345+, it intermittently doesn't close the wi Tom was fantastic, overall experience was not. I have a 14 yr. old car, it needs a l/f door module for 345+, it intermittently doesn't close the window all the way. Your lot personnel should be more attentive to these product problems. The l/f window was left down about 1 inch in the pouring rain. The left front door panel and half of the left front seat was soaking wet when I got in my car. The door panel is now ruined, the material on the armrest is no longer tight like it is on the right side. So far the wood trim has not cracked. The seat dried out. More

Fort Myers Mercedes Cody at the Fort Myers Mercedes Dealership always provides one of the best service experiences. From a loaner car each time to greeting you at door w Cody at the Fort Myers Mercedes Dealership always provides one of the best service experiences. From a loaner car each time to greeting you at door when you arrive ; he helps you remember why you invested in a Mercedes. More

Unconscionable delay in issuing registration Purchased a used MB 350SLK in NOVEMBER. As of JUNE 5th, I STILL had not received the registration. Obviously mishandled at time of purchase. Needed to Purchased a used MB 350SLK in NOVEMBER. As of JUNE 5th, I STILL had not received the registration. Obviously mishandled at time of purchase. Needed to sign several documents which they sent me via FEDEX, but they NEGLECTED to send a return envelope! Had to call and email the General Manager to get action. This malfeasance mirrored the lackadaisical manner and attitude of my salesman, Brian Dufffy. I will neither patronize nor recommend this dealership to any of my friends and acquaintances. More

Excellent Experience. Met and worked with Scott Gabriel, never purchased a Mercedes-Benz, usually Cadillacs, Porsches...Am totally pleased with purchase of my E350 Luxury S Met and worked with Scott Gabriel, never purchased a Mercedes-Benz, usually Cadillacs, Porsches...Am totally pleased with purchase of my E350 Luxury Sedan. Tomorrow am in for service. More

Stellar Experience My experience was stellar. They opened at exactly the time they said and I was in and out with a loaner within a few minutes and on my way to work. My experience was stellar. They opened at exactly the time they said and I was in and out with a loaner within a few minutes and on my way to work. He called and kept me informed throughout the day and was ready when I came to pick up my care. Could not have been more professional. More

Excellent service I have always had a very good experience with their service department. Brian Hayes does a great job. He is professional and very thorough from start I have always had a very good experience with their service department. Brian Hayes does a great job. He is professional and very thorough from start to finish. More

Review of Scott Gabriel of Mercedes-Benz of Fort Myers I had the pleasure of working with Scott Gabriel on 28 May 2017 when I traded my older CLS550 for the lease on a new AMG C43. Scott couldn't have been I had the pleasure of working with Scott Gabriel on 28 May 2017 when I traded my older CLS550 for the lease on a new AMG C43. Scott couldn't have been more welcoming or helpful. He was extremely patient, was able to answer my questions knowledgeably and guided me smoothly through the entire process. He answered my questions with great clarity, and took the time to explain in detail something I may not have understood clearly. At all times he was courteous, I appreciated his advice and his frankness. He introduced me to others in the sales, finance and service offices, and acted in all respects as the true professional he is. He took time to explain the that I car's main controls, and showed me how to use them, When the car was brought around for me to leave, Scott had ensured it was in completely clean condition. I recommend Scott very highly, and am grateful that it was he with whom I was able to work. He is a wonderful asset to Mercedes-Benz of Fort Myers, and I should be delighted to recommend him to anyone. To my mind Scott exemplified the Sonic and Mercedes-Benz brand names. The next time I buy or lease a Mercedes-Benz vehicle Mercedes-Benz of Fort Myers, and particular Scott to whom I will turn. More

Excellent service rep and dealership! Tom Tipton my service rep did a great job setting up and having my Mercedes-Benz serviced. Had loner vehicle ready and no hassles .... everything went Tom Tipton my service rep did a great job setting up and having my Mercedes-Benz serviced. Had loner vehicle ready and no hassles .... everything went perfect. Thanks for taking care of me. More

excellent the car was returned clean and everything working everyone we spoke to was helpful. the coffee was good and the visit was a pleasure.always happy at t the car was returned clean and everything working everyone we spoke to was helpful. the coffee was good and the visit was a pleasure.always happy at this dealership More

Service is A for awesome! Nice people and great experience Was in and out with a free loaner in only a few minutes Delivered the car as promised No hassle Nice people and great experience Was in and out with a free loaner in only a few minutes Delivered the car as promised No hassle More