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Mercedes-Benz of Fort Myers
Fort Myers , FL
557 Reviews
Mercedes-Benz of Fort Myers treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 557 reviews
January 01, 2021
Outstanding Customer Services provided.informed of Outstanding Customer Services provided. informed of changes in services needed and provided up to date progress in getting vehicle completed and ret Outstanding Customer Services provided. informed of changes in services needed and provided up to date progress in getting vehicle completed and returned on a timely basis More
by spraynvacinc
Employees Worked With
Megan Mirowski
December 31, 2020
I was very impressed with the dealership. Upon entering we were received with a very pleasant hello and how can I help you. The dealership’s interior was extremely clean and everyone we met employed by The we were received with a very pleasant hello and how can I help you. The dealership’s interior was extremely clean and everyone we met employed by The dealership was cordial. More
by n.cinquemani
Employees Worked With
Matthew Jacobson
December 28, 2020
I was very please with the service . nothing negative I can cay ... Dean was very nice and I want to have him whenever I stop by for service... can cay ... Dean was very nice and I want to have him whenever I stop by for service... More
by claireceralus09
Employees Worked With
Dean Harney
December 24, 2020
Service was less than stellar. All around lack of great customer service. Management should employ secret shoppers to evaluate the level of service their customers are receiving. I will strongly cons customer service. Management should employ secret shoppers to evaluate the level of service their customers are receiving. I will strongly consider other options before taking my car back. More
by EricJ
Employees Worked With
Cody
December 23, 2020
Great service department! Adam Barton is the best! My vehicle is always well taken care of. Communication is timely and professional. It is always a pleasure to bring my vehicle in for service. vehicle is always well taken care of. Communication is timely and professional. It is always a pleasure to bring my vehicle in for service. More
by tepjames
Employees Worked With
Adam Barton
December 21, 2020
I came in to change out a battery on my Mercedes and I was to be given a loner car. However Tom Tipton Service representative recognized me and said he would take care of it and asked me to wait and I re was to be given a loner car. However Tom Tipton Service representative recognized me and said he would take care of it and asked me to wait and I received my car with new battery in about an hour. Excellent service More
by fabbra
Employees Worked With
Tom Tipton
