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Mercedes-Benz of Fort Myers

Fort Myers , FL

Overview
Reviews
Vehicles
4.8
559 Reviews
Mercedes-Benz of Fort Myers treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you!
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15461 S Tamiami Trail

Fort Myers , FL

33908

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Showing 559 reviews

July 31, 2023

The experience was very smooth and the Rep was extremely knowledgeable, I’m happy I stopped at this dealership More

by horace_dozier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jacobson
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Aug 03, 2023 -

Mercedes-Benz of Fort Myers responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2023

Dealership handled the problem after I brought to there attention. Thanks for taking care of issue. More

by salfio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 04, 2023 -

Mercedes-Benz of Fort Myers responded

Salfio, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like to have a better understanding about your experience. Please reach out to us at (800) 351-7403 at your earliest convenience and we will do our best to resolve this with you.

July 24, 2023

I had a great experience buying my new car with Chris at Mercedes Benz Fort Myers. This is our second car purchased at MB Fort Myers. Excellent service 5 star. More

by mariadiazjohnson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Waskowski
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Jul 28, 2023 -

Mercedes-Benz of Fort Myers responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

Horrible Experience Possible The Worst Service Department I've Ever Been They Lie Its look Like They Never Do Inspection On The Vehicle Bad Tires Bad Breaks I have To Fight With Them To Fix The Ac Even More

by Realtorjonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
phillip kuchuk
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Jul 29, 2023 -

Mercedes-Benz of Fort Myers responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (800) 351-7403 to discuss this further.

July 17, 2023

From the moment I walked into the showroom I was welcomed and never pressured by anyone to make a purchase. Very friendly staff and salespeople. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serguei, Aaron
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Jul 20, 2023 -

Mercedes-Benz of Fort Myers responded

Steve, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2023

I had a great experience buying my new car at Mercedes Benz Fort Myers with Matt Jacobson. More

by Karelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Jacobson
Report | Print
Jul 19, 2023 -

Mercedes-Benz of Fort Myers responded

Hi Karelia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2023

Excellent service from everyone and especially sales associate Nero Irving. Very knowledgeable, helpful, and professional. It was a pleasure to buy a car with his guidance. More

by johana2777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nero Irving, Jose Rondon
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Jul 14, 2023 -

Mercedes-Benz of Fort Myers responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2023

Excellent service from sales associate Priscilla! I am loving the car so far thank you More

by Danelam09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Jul 12, 2023 -

Mercedes-Benz of Fort Myers responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Myers! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2023

Horrible experience, possibly the worst Service Department I've ever been to. I own 8 vehicles, including Teslas, Maserati and Alfa Romeos, Mercedes and Fords, etc etc. This has been hands down t More

by MercedesOwnerNoMore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 12, 2023 -

Mercedes-Benz of Fort Myers responded

Hi, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback. Please reach out to us at (800) 351-7403 so we may identify ways to improve your experience.

July 09, 2023

2nd Vehicle purchased from this dealer. Good experience. Would prefer not to have to have 15 word minimum for survey. More

by rkerns1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 12, 2023 -

Mercedes-Benz of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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