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Mercedes-Benz of Foothill Ranch

Foothill Ranch, CA

4.7
363 Reviews
Located in Orange County, Mercedes-Benz of Foothill Ranch has been family-owned and operated since our inception in 2009. We have an incredible selection of New and Certified Pre-Owned vehicles, plus a healthy selection of other pristine makes and models. We are conveniently located off the 241 Toll Road between Bake and Portola Parkway, just minutes from the Irvine Spectrum and Coto De Caza. Additionally, when your vehicle needs service, you can rest easy knowing that it will be in the care of our World-Class Master Certified Technicians. Visit us today and experience a more relaxed car buying experience that's "Easy by Design." - mbfoothill.com
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81 Auto Center Dr

Foothill Ranch, CA

92610

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Showing 363 reviews

May 20, 2022

Hello, how are you? I really liked the treatment, the efficiency, the comfort, the friendly staff, the availability of a car while mine was in service, thanks More

by Guadalupe Hernández
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hojati
4.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Cave
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Shah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Ma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kozeniesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Choi, Bing Li, Jamar Coleman, Mark Bova
Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

We are glad we could get you a car, Guadalupe! See you next time. Drive safe!

May 18, 2022

Mercedes is known for their defective glove box. They wanted to charge an arm and a leg to fix it when they know it’s a manufacturer defect More

by Demiah1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of them I worked with Henry
Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

We apologize for the glovebox issue, Demiah. Please reach out to Han at hnguyen@mbfoothill.com for additional information about pricing. Thank you.

Jun 01, 2022 -

Demiah1 responded

I did reach out to him. Sorry to say he really was no help

May 18, 2022

Mike was knowledgeable and helpful. They took care of our issues in a day and kept us apprised of their progress More

by Mikee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Glad we could be swift and efficient with your service, Mikee. See you next time.

May 18, 2022

Henry service advisor excellent. Very courteous, knowledgeable. Facility clean efficient and good coffee. Highly recommended More

by Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the compliments and shoutout! We hope you’ll swing by again. Drive safe!

May 16, 2022

Excellent service; will return for next visit when service is due. Thanks very much today More

by Margosuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
May 27, 2022 -

Margosuggs responded

N/a

Jun 01, 2022 -

Mercedes-Benz of Foothill Ranch responded

Thank you for the 5 stars, Margo! We look forward to seeing you next time!

April 15, 2022

Overpriced Service for the car . When I complained somehow they had a $75 coupons. I used a loaner overnight and just drove it only to work and back to the dealership (34 miles). So More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Apr 25, 2022 -

Mercedes-Benz of Foothill Ranch responded

We apologize if the service was not up to snuff, CC. Please reach out to Han at hnguyen@mbfoothill.com for more information on our loaner cars. Thank you.

March 23, 2022

Jason was prompt and friendly. Great experience! Communication was very good! Quick and easy in and out More

by Lipus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 30, 2022 -

Mercedes-Benz of Foothill Ranch responded

Quick and easy service is exactly what is needed! Thank you for the 5 stars.

March 23, 2022

The Service Writer was very cordial and did what I asked. The repairs were excellent. More

by johntaxis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Eiring III
Mar 30, 2022 -

Mercedes-Benz of Foothill Ranch responded

Glad to hear, John! Come back anytime!

March 18, 2022

Great service, Dave Noble always on top of it. Only issue is rental car had trash in it. More

by chad.hazlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave noble
Mar 28, 2022 -

Mercedes-Benz of Foothill Ranch responded

We apologize for that, Chad, we will make sure that never happens again. Thank you for the 5 stars despite that hiccup. Drive safe!

March 16, 2022

Took my 2020 C300 in for scheduled service. They gave me a loner. Everything was done quickly and professionally. Issac was my service advisor. He was extremely helpful. More

by Gregory Greif
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issac Lam
Mar 28, 2022 -

Mercedes-Benz of Foothill Ranch responded

Great to hear that everything was quick and seamless, Gregory! See you next time.

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