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Mercedes-Benz of Foothill Ranch
Foothill Ranch, CA
363 Reviews
Located in Orange County, Mercedes-Benz of Foothill Ranch has been family-owned and operated since our inception in 2009. We have an incredible selection of New and Certified Pre-Owned vehicles, plus a healthy selection of other pristine makes and models. We are conveniently located off the 241 Toll Road between Bake and Portola Parkway, just minutes from the Irvine Spectrum and Coto De Caza.
Additionally, when your vehicle needs service, you can rest easy knowing that it will be in the care of our World-Class Master Certified Technicians.
Visit us today and experience a more relaxed car buying experience that's "Easy by Design." - mbfoothill.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 363 reviews
March 25, 2015
The best place to buy a car The best customer service on the planet! No pressure, very transparent and I will be a customer for life. I recommend Peter and this dealership to all The best customer service on the planet! No pressure, very transparent and I will be a customer for life. I recommend Peter and this dealership to all my friends and family!! Go see Peter if you are looking for a new car!!!!!!!!!!!!!!!!!! Thanks Peter! Rand Keast More
by RandKeast
March 25, 2015
Peter P. is the best! Love my new car! Amazing customer service. Peter went above and beyond the call of duty to help me get into my new Mercedes. This location has a large selection of car Amazing customer service. Peter went above and beyond the call of duty to help me get into my new Mercedes. This location has a large selection of cars to choose from and they have an A list team to help you. I'll be suggesting this dealership to anyone who's looking into purchasing a Mercedes, all thanks to Peter P. I'm a very happy customer! More
by Akeady
March 25, 2015
Amazing dealership Great experience at mercedes benz foothill ranch. The building structure is amazing. There is a store inside to buy merchandise nice seating area the Great experience at mercedes benz foothill ranch. The building structure is amazing. There is a store inside to buy merchandise nice seating area they even offer complimentary coffee.The staff here is unlike the typical carsales persons trying to rip you off. They are friendly, personable and make you feel like family. When it got to the paperwork they try to get you the best deal possible. I traded in my 06 nissan altima and got a great deal for my down i didnt need to put any cash down. There are also a great selection of cars not just benz but others too. I got my infiniti here and i love it. Ed Ismail helped us out so much. I will return for my next car which they are holding for me in their showroom. THANKS ED! More
by jjsa28
Employees Worked With
Ed Ismail
March 22, 2015
exceed my expectation I came to Foothill Ranch l to looking to lease a new Mercedez B class and made appointment with Mr John Harnett. Before arriving to the dealer, I w I came to Foothill Ranch l to looking to lease a new Mercedez B class and made appointment with Mr John Harnett. Before arriving to the dealer, I was very concern with the dreadful negotiation with sale person. To my very surprise, Mr John Harnett was very friendly and helpful. He was talking with me not at me. we was able to closed the sale and get all the required paper works in approximately an hour. He also helped me filled out my rebate and delivered the new car to my home that I live more than 20 miles away. Overall, I was very satisfied with his service and the new car. More
by satisfied customer
March 21, 2015
Great pleasure from buying Mercedes Benz GL 350 I want to thank Mercedes-Benz of Foothill Ranch for their excellent work. I want to supply the maximum score Peter Pitale, and say that he is a true p I want to thank Mercedes-Benz of Foothill Ranch for their excellent work. I want to supply the maximum score Peter Pitale, and say that he is a true professional. I was very pleased with the purchase of a Mercedes GL, and recommend everyone to buy a Mercedes only Mercedes-Benz of Foothill Ranch with manager Peter Pital? !!! More
by rob
March 13, 2015
A Pleasure Working With Professionals My wife and I just leased an ML-350. I was very particular about the features and equipment I wanted on this car. Finding the "right" car took some My wife and I just leased an ML-350. I was very particular about the features and equipment I wanted on this car. Finding the "right" car took some real work and persistence by Mr. Pitale. I can't say enough about his professionalism and clear desire to help us with the smallest of details. Thank you. Foothill MB is, and continues to be, a company we thoroughly enjoy doing business with. Richard and Ann Marie More
by RJS
Employees Worked With
Ian Hsu
March 12, 2015
UPDATE on my feedback about my experience at this Dealership I didnt want to write the new review about this dealership, BUT i feel humiliated by them. After I wrote my first negative feedback about them (Merced I didnt want to write the new review about this dealership, BUT i feel humiliated by them. After I wrote my first negative feedback about them (Mercedes Foothill Ranch), the director of Merketing and Communication Brian Taber sent me a private message saying to contact him so he can make me feel and think better about them. I contacted him, we spoke like an hour over the phone. He kept telling "how can i make you happy, what you want?" I said that when i was there the deal that they offered to me was $700 per months, so if he really wanted to make me happy so they need to make it cheaper for me, so I can see that they were trying to earn my business. Brian then said that he will try, but first he needed to look up to the first offer that been made to me at my first visiting over than month ago. I said okay and also told him that i could have write even worst review about them, but i didnt do that and still letting them to correct their MISTAKE that they did at my first visiting, and then Brian said "Ruslan why would you do that? If you are going to threaten me I dont want to help you and your business, I will write bad thing about you too", I then said "Brian I didnt threaten you, I just told you what I could have done but i never did it because I am still human being", Brian then said "You were threaten me, 5 minutes ago I wanted to help you, but now I dont", I said "No, I wasnt threaten you, it make no sense to threaten you", Brian then said "Okay, let me look at the deal they had offered to you and I will call you tomorrow before 2pm, is that okay for you?", I said "Yes, I will be expecting your call Brian". The next day I was waiting for his call, but someone introduced himself as John called that he would like to earn back my business and would like to make me happy (all of them are talking same language, telling "we would happy to earn your business, we would like to make you happy", but the thing is they JUST TALKING and don't do anything. I prefer to call it "FAKE COURTESY" and instead of make me happy as they keep telling me, they DO OPPOSITE, each single time they just make me feel EVEN WORST). I said if he really wanted to make me happy, he needed to give me something exceptional so I can feel that I am important for them. John said "give me the number that will make you feel better and I will fight for it", I said "John, when i was there 1st time you gave me deal for ML350 2015 for $550 and plus the negative equity on the car that I wanted apprx $130 trade it in (the upside down was approximately $4000-$5000) so all together it was $700, I would happy if you give ML350 2015 for $500 and plus the negative equity for the car that I am trading in", so together i was making $650 per month, so basically i just asked to make a discount on $50 and that was it. John said "Okay, I am going go ahead and ask my General Manager and call you tomorrow". I said okay. Next day John called me and said "I talked to my manager, and he said that numbers you gave me it JUST NOT POSSIBLE, these number DOESN'T EXIST"!!! REALLY???? All I asked was $50 buks discount and you HUGE MERCEDES telling me these numbers doesn't exist?!!!!! They just HUMILIATED themselves!!! Dear people, please tell me if I asked form them something out of possibility?! Something unreal!!! For the God love, what is 50 buks for such a FAMOUS and HUGE brand as Mercedes??? They simply disgracing themselves and the Mercedes Brand!!! More
by Ruslanbabayev
Employees Worked With
John (I dont remember last name)
March 12, 2015
Amazing car buying experience! Mr. Pitale raised the bar! First off, I rarely fill out online reviews but this dealership deserved it. I think I'm like most folks that hate buying/leasing cars because of the First off, I rarely fill out online reviews but this dealership deserved it. I think I'm like most folks that hate buying/leasing cars because of the dreaded "negotiation" with the sleazy sales person. So when it came time for my next car I made sure to do all the research I could to be as prepared as possible. I sent multiple emails out to OC area dealerships seeking the best offer. The first call back I got was from MB of Foothill Ranch. Not only did the dealership and the sale person, Peter Pitale take a personal interest they also beat the best price I found online. The transaction was stress free. Skip everyone else and head to this place. I wish I was compensated for this review - just trying to help the next OC car buyer! More
by jlowell
January 09, 2015
car wash I haven't had to have my new MB 350 ML serviced yet but I have used the car wash. It takes approximately 2 hours to have this service done! I'm alwa I haven't had to have my new MB 350 ML serviced yet but I have used the car wash. It takes approximately 2 hours to have this service done! I'm always told that they are short handed, too many cars today, etc. Please hire other people to shorted the time customers have to wait. I realize that this is a free service which I greatly appreciate, but 2 hours out of my day is just too long. My ratings is based just on this service- nothing else. Thank you, Cyndi More
by cyndi
Employees Worked With
car wash people
November 12, 2014
Service with Integrity I just took my GLK350 to MBZ Foothill Ranch to get tire pressure checked & fixed. I also had them check a wiggling problem in my steering wheel; poss I just took my GLK350 to MBZ Foothill Ranch to get tire pressure checked & fixed. I also had them check a wiggling problem in my steering wheel; possible wheel alignment issue (so I thought). Turns out it was not an alignment issue but rather, a warped rotor which would also require new front break pads, about $600+ cost. Aaah! The problem that I had with this, is that I had just changed the very same set of rotors and break pads less than 6 months ago. My service advisor, David Gover advised me that the problem was caused by after market wheels installed in my car. I pointed out to them, (David and his manager Ron) that it had the exact same wheels when I had the rotors and break pads replaced back in April (almost 6 months ago) and felt that I should have been warned then. David discussed the matter with his manager Ron Godin. David called me soon after and advised me that MBZ Foothill Ranch will replace my front rotor and pads at no cost to me. I was very impressed with the way MBZ Foothill Ranch put the customer's concern ahead, unlike most company's CYA (cover your a-s) approach to save a few bucks. Never once did they put me on the defensive. My service advisor, David Gover and Service Manager Ron Godin turned a problem into a huge sigh of relief. I would give MBZ Foothill Ranch way more stars than just the 5 STARS that this site would allow because integrity is priceless. Rest assured everyone that if you ever take your car to MBZ Foothill Ranch for service, you are in the hands of very capable and honest advisors. I have never written a review for a car dealership before. However, my experience today has compelled me to do one. Thank you David and Ron and MBZ Foothill Ranch! More
by Libbycs
Employees Worked With
David Gover
