Mercedes-Benz of Foothill Ranch

Fantastic Experience Found this dealer through a quick search as well as Fletcher Jones, originally reached out to Fletcher Jones because of the advertisement and did not Found this dealer through a quick search as well as Fletcher Jones, originally reached out to Fletcher Jones because of the advertisement and did not enjoy the conversation. I am not a fan of going to the dealership to get a price for the vehicle and trade in, I want some ballpark numbers before I arrive. Fletcher Jones refused to give me any other info and only pushed for an appointment time. Reached our to MB Foothill and we did the entire transaction via email/phone, the car was delivered to my home and we signed the paperwork. The transaction was effortless and exactly what I wanted, I will purchase all future vehicles from this dealership and Karim going forward. Avoid Fletcher Jones and call Karim at MB Foothill!! More

Received a great deal on leasing a B Class We traded in our Nissan and leased a new B class all electric from Mercedes-Benz of Foothill Ranch. We were very happy with the overall experience. We traded in our Nissan and leased a new B class all electric from Mercedes-Benz of Foothill Ranch. We were very happy with the overall experience. The staff were very knowledgeable, helpful and friendly processing this transaction. We were very pleased with leasing our new B-Class Mercedes-Benz. More

pleasent I enjoyed dealing with a knowledgeable and friendly representative. Omar was very helpful from the first moment I voiced out my requirements and need I enjoyed dealing with a knowledgeable and friendly representative. Omar was very helpful from the first moment I voiced out my requirements and needs for the new car. He made the process of Lessing the car quick and pain less. Thank you More

No response I'm 62 and have purchased or leased a multitude of cars in my time Worst experience everything started well enough with John the internet manager let I'm 62 and have purchased or leased a multitude of cars in my time Worst experience everything started well enough with John the internet manager letting me take a car home for my wife to try Made multiple attempts to contact joh no success Received call several days later from dealership to ask how visit went Told the young lady my experience and lack of communication and she was shocked and said she would investigate After a week still no response Either I looked like I couldn't afford the car and they didn't want to bother More

Great Experience! I had the BEST experience at MB Foothill Ranch. My husband and I worked with Rob Chianese and I would recommend him a million times. He was patient wi I had the BEST experience at MB Foothill Ranch. My husband and I worked with Rob Chianese and I would recommend him a million times. He was patient with us, did not pressure me and found me the exact car I wanted. To be honest, we were back and forth between MB and BMW and I cannot even compare the experience between the two. MB Foothill Ranch was 100 times better for customer service and just an all around better experience. I've also heard from many friends Foothill Ranch was MUCH better than Fletcher as a side note. If you go here work with Rob, you will be very very happy!!! More

Car purchase Just wanted to share it was a pleasure to deal with Omar. He was very tentative. Went over and above to make the deal happen. Thank you for the outsta Just wanted to share it was a pleasure to deal with Omar. He was very tentative. Went over and above to make the deal happen. Thank you for the outstanding hospitality. More

Awesome Just want to give Praise to Foothill Ranch Mercedes Benz, especially to Ed Ismail, a outstanding human being, you just don't find this kind of dedicat Just want to give Praise to Foothill Ranch Mercedes Benz, especially to Ed Ismail, a outstanding human being, you just don't find this kind of dedicated service from people in general these day's. I have purchased 2 vehicles with pleasure and ease of my transaction from FRMB, and looking to purchase my third!! Keep up the outstanding service you're #1 in my book. More

Best Service Rep Our experiences at Foothill Ranch Mercedes Benz has always been prompt courteous service. Our service rep David Gover has gone above and beyond many t Our experiences at Foothill Ranch Mercedes Benz has always been prompt courteous service. Our service rep David Gover has gone above and beyond many times, including just as he was about to leave for the day a few weeks ago he stayed to accommodate an urgent request. He waited for us to arrive there, he had all necessary paper work ready for me to sign, a rental car was ready as well. When we call to make an appointment with David whether it is a scheduled service or not he always does his best to have the car ready ASAP depending on what service is needed. If we need a rental the rental rep is always polite and courteous and efficient. We are very pleased with MBFR they also have great car wash guys. We have purchased one car there and plan on buying another one in the future. We also recently bought an extended warranty for one of our cars, even with that the service has never been any different, whether new or old warranty or not. Always consistent service, More

John went above and beyond I wanted a very hard to find E-350. My credit union contacted John Harnett. He found the car and delivered it to me in San Diego in person. About a I wanted a very hard to find E-350. My credit union contacted John Harnett. He found the car and delivered it to me in San Diego in person. About a week later I couldn't get the garage door opener programmed. He drove down again and programmed it. Then my wife had a list of questions. John spent a couple of hours showing us the car again. Thanks John. I will definitely refer my friends and family to you. More