Mercedes-Benz of Foothill Ranch
Foothill Ranch, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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David is very knowledgeable, kind and certainly understanding of our car needs! David was in permanent contact with us letting us know how the work is progressing and ETA of when the car is complet understanding of our car needs! David was in permanent contact with us letting us know how the work is progressing and ETA of when the car is completed. The car was done promptly and a loner certainly helped us while the work was done! Great team and great job by everyone! Highly recommend the place! More
Service writer Ree Wardak and Service Manager Han Nguyen went above and beyond with factory to help me out and keep me as a loyal customer! went above and beyond with factory to help me out and keep me as a loyal customer! More
David Noble at FootHill MBZ is a superior Service Advisor. He & the maintenance advisors do an incredible job. 5 ⭐️ Rating !!! Great attitude & service assistance always. Advisor. He & the maintenance advisors do an incredible job. 5 ⭐️ Rating !!! Great attitude & service assistance always. More
David in service is a true professional, his communication and follow through is best in class!!! He keeps you updated on the progress from start to finish!!! Thanks again David communication and follow through is best in class!!! He keeps you updated on the progress from start to finish!!! Thanks again David More
Prompt service and accommodations if needed. Wonderful customer service. Friendly, knowledgeable and pleasant experience overall. Quick and easy to set my service appointment for the same day too customer service. Friendly, knowledgeable and pleasant experience overall. Quick and easy to set my service appointment for the same day too More
I would highly recommend Mercedes of foothill Ranch. The service dept was very professional , they were on time for the appointment and had a loaner ready when I arrived. service dept was very professional , they were on time for the appointment and had a loaner ready when I arrived. More
Excellent customer service. My service advisor ,David Noble, took really good care of my car when I brought it in for service. In and out of there in a short time. Thank you and Keep up the great wo Noble, took really good care of my car when I brought it in for service. In and out of there in a short time. Thank you and Keep up the great work!!! More
Wonderful and honest salemen named Ashton and Conrad. Excellent customer service representative named Rose. She actually impressed me so much with a kind phone call that we decided to change dealerships Excellent customer service representative named Rose. She actually impressed me so much with a kind phone call that we decided to change dealerships and buy our car from Foothill . Mercedes. Also , excellent service department. Each respresrentive was eager to serve us when we walked in. The service mgr , Mike is honest, kind and thorough. The general manger, Ken is gracious and helpful as well. Unfortunately we had a few issues that came up with buying our car within the first two weeks of having it. That being said, this dealership as a whole worked together as a team to solve each issue promptly and professionally. They even sent us a gift card because of our inconvenience. We will definitely stay with Mercedes-Benz Foothill Ranch. Thanks to you all!! More