Mercedes-Benz of Flemington

Michael Silva and Chris Green were a pleasure to work with, since they treated us like actual customers instead of prey. Their first offer on our trade-in made us stay, we had been to 5 other dealers in with, since they treated us like actual customers instead of prey. Their first offer on our trade-in made us stay, we had been to 5 other dealers including Mercedes of Bridgewater where they played nothing but games in an attempt to cut out the real equity we had in the trade-in. We are also in the process of switching brands from BMW and Infiniti and Mike definitely earned our long term business. We had normal conversation and it didn’t feel like a high pressure sale. I wish this place was our first stop this round, next time it will be. More

Mercedes Benz of Flemington is Nothing But Wonderful . We have purchased several cars from Ciccoca dealerships and have always had a pleasant experience. There are many reasons that I am happy with MB o We have purchased several cars from Ciccoca dealerships and have always had a pleasant experience. There are many reasons that I am happy with MB of Flemington but number 1 is that they are accommodating. After that they are personable,upfront, and I believe they are fair. They go out of their way. That’s why I tell my friends . This is my honest opinion ! More

It was a welcome surprise for the service and attention we received from MB of Flemington after the not-so-great experience at the Bridgewater dealership. James Jurgensen was there the moment me and my fam we received from MB of Flemington after the not-so-great experience at the Bridgewater dealership. James Jurgensen was there the moment me and my family parked our car and patiently answered all our questions, even going beyond with the test drives of multiple vehicles. Though we were only window shopping, we ended up buying our GLC there and then !!! Highly recommend MB of Flemington & JAMES JURGENSUN More

Truly an amazing dealership! !! They are fair and so easy to deal with! Def 5 star service starting with Gregg Ciocca Jr., Michael Silva, and Geoffrey Jurgensen!!! My third Merce !! They are fair and so easy to deal with! Def 5 star service starting with Gregg Ciocca Jr., Michael Silva, and Geoffrey Jurgensen!!! My third Mercedes purchase...but my BEST experience! Will be back next time around! Laurie V More

Overall the purchase was ok but my main complaint is with the service center at this location. They tried to take my money by incorrectly stating that the brake pads and rotors were worn out when they were n the service center at this location. They tried to take my money by incorrectly stating that the brake pads and rotors were worn out when they were not. I fortunately got it checked at another mercedes dealership and a local service center and they both confirmed that the brake pads were good. That incident was sufficient to break my confidence as a customer. Then there is a person who called me repeated to state that they would offer a 'discoount' for the brake pad repairs until I confronted them that what they are doing is a dishonest practive. Never again at Flemington Merc. More

Great team! It was a true pleasure to deal with Neil Gerstein in the sales department. Neil was patient enough to address all our questions. Very friendly staff It was a true pleasure to deal with Neil Gerstein in the sales department. Neil was patient enough to address all our questions. Very friendly staff More

Had an exceptional experience with this dealership. Just leased my 5th MB from this dealership - 2nd since Ciocca ownership. Great lease deal, despite car shortage. They are serious about dealing. Just leased my 5th MB from this dealership - 2nd since Ciocca ownership. Great lease deal, despite car shortage. They are serious about dealing. Sales and delivery process is superb - best that I’ve seen in over 40 years of buying cars!! More

I had a wonderful experience at Flemington dealership. Anthony was wonderful to work with. Kyle did a great job going through the truck with me. Great experience overall!!! Anthony was wonderful to work with. Kyle did a great job going through the truck with me. Great experience overall!!! More

Sales process - exceptional. I could not have asked for a better experience throughout the sales process. Gregg and Emily were truly fantastic - no pressure tactics and super patient in showing me the differ better experience throughout the sales process. Gregg and Emily were truly fantastic - no pressure tactics and super patient in showing me the different options. Most importantly, we came to a price that was agreeable for all parties. Delivery of the vehicle - after taking delivery, the car had some hiccups. I'm not going to lie, it was disappointing but Gregg and the management team did everything possible to correct these issues. Despite this, I could not be happier with my dealership experience. It's reassuring to know that when things come up, this team will stand behind their product. I also had timely updates from the service team (Kevin). At the end of the day, we could've found an E-350 anywhere. Ultimately, we picked this particular dealer for the people. We are super appreciative for their help and will definitely be back to get our servicing done here. More

I had a really wonderful experience taking delivery of my new car with Anthony today! Very friendly and professional! new car with Anthony today! Very friendly and professional! More