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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
510 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 510 reviews

November 23, 2022

Was in and out fast. ..not slot of back and fourth. Got a great car for a fair price. More

by wjolley123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Rosa
Nov 28, 2022 -

Mercedes-Benz of Fayetteville responded

We make sure your experience is never longer than it needs to be. Thank you for purchasing your new vehicle at Mercedes-Benz of Fayetteville!

November 03, 2022

Great service, friendly staff . My salesman was very knowledgeable, this was my first Mercedes’ purchase and it was a great experience. More

by Ttear2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Nov 08, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that our team was able to find the perfect vehicle to fit all your needs. Until next time- take care!

October 27, 2022

Great customer service. Sales agent was great. Dealership is very clean. Wish they had more inventory. More

by Dwayne Tillery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker, Rosa Berdecia
Oct 28, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Dwayne!

October 14, 2022

The service advisor was very knowledgeable and personable. He got me in and out in a reasonable time period. More

by Nealmcarthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 17, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had a wonderful service experience at our dealership! Until next time- take care!

October 06, 2022

Tyhiem Baker was awesome! ! He answered all of our questions and I left with the SUV I love. More

by rdavis0619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker
Oct 10, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

October 03, 2022

Great service Outstanding customer service and service team. Need better snacks and greeters when you come in the parking lot to look at inventory More

by shirley.mcnair@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 05, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Shirley! Your feedback helps us improve and we hope to see you again soon!

October 02, 2022

Ask for Jamie Johnson, he is the best service advisor! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for p More

by Glassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Oct 03, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had a wonderful service experience at our dealership. Until we see you again- take care!

September 29, 2022

Staff knowledgeable and attentive to customer questions and needs Ward,Julie, Courtney, Kendrick, and Shawn made it an easy experience. More

by Robertlwilkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward , Julie, Courtney, Kendrick, Shawn
Sep 30, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, Robert! We are so happy that our team made your shopping experience an easy one!

September 27, 2022

Professional and excellent! Staff is very courteous, and knowledgeable. Treated us like 'family'.. Jamie and his counterpart that works beside them handled us with great c More

by achesney
Recommend Dealer
Yes
Employees Worked With
Jamie, (the young lady that works beside him, and the young lady that had a baby recently. The shuttle staff.
Sep 27, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

September 21, 2022

Horrible experience. Having a Mercedes is the worst decision you will ever make. I can’t wait to get rid of this car because the services are terrible. It takes almost an More

by Ashleytatummm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meagan
Sep 22, 2022 -

Mercedes-Benz of Fayetteville responded

Ashley- we have no record of sales or service visits under your name. If there is anything we can help you with, please don't hesitate to reach out to our General Manager Greg Dudak at 910-638-5448 so we can discuss. Thank you.

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