Mercedes-Benz of Fayetteville
Fayetteville, NC
Filter Reviews by Keyword
By Type
Showing 510 reviews
Great service, friendly staff . My salesman was very knowledgeable, this was my first Mercedes’ purchase and it was a great experience. My salesman was very knowledgeable, this was my first Mercedes’ purchase and it was a great experience. More
Great service Outstanding customer service and service team. Need better snacks and greeters when you come in the parking lot to look at inventory team. Need better snacks and greeters when you come in the parking lot to look at inventory More
Ask for Jamie Johnson, he is the best service advisor! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for p He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for providing great service!! More
Staff knowledgeable and attentive to customer questions and needs Ward,Julie, Courtney, Kendrick, and Shawn made it an easy experience. and needs Ward,Julie, Courtney, Kendrick, and Shawn made it an easy experience. More
Professional and excellent! Staff is very courteous, and knowledgeable. Treated us like 'family'.. Jamie and his counterpart that works beside them handled us with great c Staff is very courteous, and knowledgeable. Treated us like 'family'.. Jamie and his counterpart that works beside them handled us with great care and customer service. More
Horrible experience. Having a Mercedes is the worst decision you will ever make. I can’t wait to get rid of this car because the services are terrible. It takes almost an Having a Mercedes is the worst decision you will ever make. I can’t wait to get rid of this car because the services are terrible. It takes almost an entire week for Mercedes tires to come in to be replaced, when discount tire can get the tires in one day for $600 cheaper. Doesn’t make sense. No loaner car provided because they’re “booked”, this is supposed to be a luxury car but it is definitely not luxury services. I would never recommend getting a Mercedes’ car or getting serviced here. If your car is drivable go somewhere else! If you don’t have the car yet don’t make the mistake of getting it! More