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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
510 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 510 reviews

July 30, 2023

Very easy to make an appointment. Work completed quickly and efficiently. Jamie, my service advisor is professional, friendly and very competent. He kept me informed about the progres More

by jaufwad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 31, 2023 -

Mercedes-Benz of Fayetteville responded

We're happy to hear everything went smoothly! Thanks for choosing to service with us at Mercedes-Benz of Fayetteville.

July 30, 2023

Mercedes Benz of Fayetteville was truly an outstanding experience. The was well prepared and very knowledgeable. The professional ism displayed was beyond reproach. More

by vchurn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyheim Baker
Jul 31, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you very much for speaking so highly of our store! All of us can say we loved having you here, and we hope to see you again soon at Mercedes-Benz of Fayetteville.

July 24, 2023

Always had purchased my new cars from Marty Warren who made the buying process quick and effortless. He is now the used car manager and referred me to Dylan Graham. Dylan carried on the tradition of makin More

by teacherkc45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Graham and Marty Warren
Jul 25, 2023 -

Mercedes-Benz of Fayetteville responded

Your time with Mercedes-Benz of Fayetteville should always be a breeze! Thank you for trusting our team, and thank you for rating us five stars.

July 09, 2023

Well after my service. The light tell me to reduce oil level and i live hour away More

by Royguinn
Recommend Dealer
Yes
Employees Worked With
Dont re
Jul 09, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for giving us a five-star review! We appreciate you visiting Mercedes-Benz of Fayetteville.

July 08, 2023

Great staff and service. Offered loyalty discount. Good supply of spare parts. Very accessible location. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
Jul 09, 2023 -

Mercedes-Benz of Fayetteville responded

We are always here to give you the best experience possible, Sherry! Thanks for the five stars!

July 05, 2023

The customer service was very good the first vehicle I purchased I was not very happy with it the person I had found me just what I wanted with no down payment. He did an excellent job. More

by jmp3797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jul 06, 2023 -

Mercedes-Benz of Fayetteville responded

We'll always make sure you get what you're looking for! Thank you for shopping for your vehicle at Mercedes-Benz of Fayetteville.

June 30, 2023

Service advisor was very Professional. Justin kept me update on the progress of my car. Reggie the Driver was also exceptional. More

by pascal1550@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 30, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for letting us know you had a great experience at Mercedes-Benz of Fayetteville! We appreciate you coming in.

June 30, 2023

Yes, sir The service of the dealership was exceptional. They answered all my questions. And I made allowances to accommodate my needs the provided answers to all my questions. More

by cudeozo2003
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 30, 2023 -

Mercedes-Benz of Fayetteville responded

Our team is thrilled to hear that! Thank you for visiting us at Mercedes-Benz of Fayetteville.

June 28, 2023

Christopher was professional and kept me informed about the status of my vehicle. It was a pleasure. More

by terase24f
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 29, 2023 -

Mercedes-Benz of Fayetteville responded

We had a great time working with you! Thank you for leaving a positive review. Mercedes-Benz of Fayetteville loved having you as a customer.

June 22, 2023

TJ was nice very helpful, I didn't like waiting g 45 minutes for them to get the car ready but other than that was pleasant More

by jaylong983
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 23, 2023 -

Mercedes-Benz of Fayetteville responded

We always work to get our customers what they need in a timely manner. We are sorry you felt you did not have a five star experience with us at Mercedes-Benz of Fayetteville. If you'd like to speak with us further about what would make your experience here five stars, please reach out to General Manager Greg Dudak at 910-638-5448.

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