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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
510 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 510 reviews

August 25, 2023

Excellent experience - great communication and they were even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully ex More

by JMendez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Phil? (Technician)
Aug 25, 2023 -

Mercedes-Benz of Fayetteville responded

We are so happy our team was able to help you at Mercedes-Benz of Fayetteville! Thank you so much for sharing your experience with us.

August 24, 2023

Very thorough and love the new technology of showing the issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives More

by HISwimBird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 25, 2023 -

Mercedes-Benz of Fayetteville responded

It's great to know that our service team was easily accessible and that all went well for you! Your confidence in our team is truly valued.

August 21, 2023

My service visits with Mercedes of Fayetteville are always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! More

by stonegrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie/Service, Ty/Mechanic, Tony/Parts
Aug 22, 2023 -

Mercedes-Benz of Fayetteville responded

Trusted customers like you are what make us love what we do! Thank you so much for giving us your kind feedback!

August 19, 2023

The Mercedes Team is awesome. We are pleased with our purchase. Glad we went there. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gates, Shawn Arrington, Kendrick Davis.
Aug 21, 2023 -

Mercedes-Benz of Fayetteville responded

Brenda, thank you for this awesome feedback! We hope you have a great day!

August 18, 2023

The service was outstanding and all the warranty issues was completed. i trust this dealership with all my services and warranty issues. I have two Mercedes that i let Mercedes Benz of Fayetteville Service More

by james.e.thornton20.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 21, 2023 -

Mercedes-Benz of Fayetteville responded

james.e.thornton20.civ, thank you for the five stars! Drive safely and take care!

Aug 21, 2023 -

james.e.thornton20.civ responded

Thank you. GO MERCEDES!!!!!

August 18, 2023

The sales person was new an did an excellent job. We enjoyed our interaction with all the staff that was involved in the process of the purchase. Our sale person name was Will. He was very relaxed di More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will and KD!!
Aug 18, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you so much, Calvin! We'll always work with you to get you exactly what you're looking for.

August 14, 2023

The dealership was awesome, the people were awesome, my vehicle is amazing. I worked my deal with the Finance manager Brandon, he helped me get to a payment that fits me! Overall I'm very pleased. More

by Raeann H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pratt
Aug 14, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for letting us know about your positive experience, Raeann! It was a pleasure having you here at Mercedes-Benz of Fayetteville.

August 13, 2023

Salesman neat and knowledgeable about all the vehicles on the lot. They encourage you and try to get you into a affordable vehicle that fits your budget. More

by kirkdonald97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
K Baker
Aug 14, 2023 -

Mercedes-Benz of Fayetteville responded

We're always here to help. Thank you for giving us your positive feedback on our store! We loved having you at Mercedes-Benz of Fayetteville.

August 09, 2023

Always get great service! Mercedes Benz of Fayetteville exceed my expectations they pick up and deliver my vehicle as scheduled. Would not go anywhere else for my service. More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Aug 10, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you so much, Bruno! We're so happy you came to see us at Mercedes-Benz of Fayetteville, and we cannot wait to see you again.

August 04, 2023

Did a great job In repairing my car. Thank you 😊 see you during my next service. More

by Cthomps247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 07, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for stopping by and rating us five stars! We can't wait to see you again.

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