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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
517 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 517 reviews

September 26, 2023

Mercedes Benz of Fayetteville continuously provides excellent vehicle and customer service. The Service department team have always gone the extra mile to ensure my needs and expectations are met. More

by burtonstinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 27, 2023 -

Mercedes-Benz of Fayetteville responded

We are delighted to hear that we have consistently provided you with excellent vehicle and customer service at Mercedes-Benz of Fayetteville! Thank you so much for rating us five stars!

September 25, 2023

Clean dealership with a great energy. Fion was extremely helpful and easy to talk to. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fion
Sep 26, 2023 -

Mercedes-Benz of Fayetteville responded

Hi, Nick! Thank you for your great review. Drive safely and take care!

September 04, 2023

The sales staff went above and beyond to make my experience exceptional. I was extremely impressed as this was my first experience with Mercedez. More

by tjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Davis
Sep 05, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for making your first experience with us! We are so happy to know how your time here went. Please come back to see us again soon!

September 03, 2023

Great communication, I was a long distance purchase and they made it seamless. Awesome group to work With. More

by elhuffay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Sep 05, 2023 -

Mercedes-Benz of Fayetteville responded

We are pleased to hear that our team provided great communication and made your long-distance purchase a seamless one! It was a pleasure working with you here at Mercedes-Benz of Fayetteville.

September 03, 2023

The people at the Dealership is professional and takes great cares of you. Thanks always. More

by mrstevan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson is a wonderful person.
Sep 05, 2023 -

Mercedes-Benz of Fayetteville responded

We'll always be here to provide you with great, attentive service! Thank you for your great review!

August 30, 2023

Julie did an awesome job building my Mercedes for me. Jonathan is a great salesperson. He goes above and beyond for his customers. More

by cdev44
Recommend Dealer
Yes
Employees Worked With
Julie and Jonathan
Aug 30, 2023 -

Mercedes-Benz of Fayetteville responded

We'll always go above and beyond for you! Thank you for visiting Mercedes-Benz of Fayetteville.

August 29, 2023

Service department takes good care of the five Mercedes-Benz vehicles that I own. Always very professional. More

by Construction Manager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Aug 29, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you so much for letting us know! We're glad you had a pleasant experience with Mercedes-Benz of Fayetteville service. We can't wait to see you again!

August 25, 2023

Excellent experience - great communication and they were even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully ex More

by JMendez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Phil? (Technician)
Aug 25, 2023 -

Mercedes-Benz of Fayetteville responded

We are so happy our team was able to help you at Mercedes-Benz of Fayetteville! Thank you so much for sharing your experience with us.

August 24, 2023

Very thorough and love the new technology of showing the issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives More

by HISwimBird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 25, 2023 -

Mercedes-Benz of Fayetteville responded

It's great to know that our service team was easily accessible and that all went well for you! Your confidence in our team is truly valued.

August 21, 2023

My service visits with Mercedes of Fayetteville are always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! More

by stonegrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie/Service, Ty/Mechanic, Tony/Parts
Aug 22, 2023 -

Mercedes-Benz of Fayetteville responded

Trusted customers like you are what make us love what we do! Thank you so much for giving us your kind feedback!

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