Mercedes-Benz of Fayetteville

I had a great experience with the folks at Mercedes-Benz of Fayetteville, especially Skip Dickens. He found the perfect car for my wife, negotiated a good price and even delivered the vehicle himself when of Fayetteville, especially Skip Dickens. He found the perfect car for my wife, negotiated a good price and even delivered the vehicle himself when the delivery truck was delayed due to weather. He also explained the options in terms of models, model years, performance and financing concisely but thoroughly. This is our second purchase from Mercedes of Fayetteville, and I have already told several friends and colleagues here in Charlotte that there is a competitive option down in Fayetteville if they are looking at buying a Mercedes. More

Paul offered me excellent help and guidance at all stages, from my initial enquiries to documentation and payment through to the final delivery of a beautiful car. I can only give Paul my greatest stages, from my initial enquiries to documentation and payment through to the final delivery of a beautiful car. I can only give Paul my greatest thanks and commend Mercedes-Benz of Fayetteville for the star service which I received at his very capable hands. 10 out of 10. More

I do not take my car to be serviced, it is picked up at the house and brought back by float truck. This is our second ML350 from this dealer since 2005. We have no complaints regarding service or people the house and brought back by float truck. This is our second ML350 from this dealer since 2005. We have no complaints regarding service or people we speak to in the dealership. More

We have always bought our high end vehicles here and only use R. Lee as he has always worked hard for us. We have always been satisfied whether we are there for service or sales. use R. Lee as he has always worked hard for us. We have always been satisfied whether we are there for service or sales. More

I was greatly impressed with the Service that I received from the Mercedes Team !!! They were all very personable, well knowledge in the concerns that I had regarding my car. They gave me a call regarding t from the Mercedes Team !!! They were all very personable, well knowledge in the concerns that I had regarding my car. They gave me a call regarding the additiional Service I would need and a price range. I genuinely appreciate they they checked my entire car out to see what was needed. I did not know this was an mechanical need that was required in order to keep my car in the excellent condition that I keep my car in. It definitely was a great relief to know they just do not do what is requested but will go the extra mile to see if anything else is needed. I definitely take excellent care of my car and do not skip over any mechanical needs. I feel Excellent with my experience with the Mercedes Team; as well as, My trust level and assurance in them makes me as Customer feel safe with my mercedes in their hands. Thank You....................Linda R. Rivera More

Service center was very responsive in picking up, servicing, and delivering my vehicle on times that worked for me. The loaner supplied for my use was excellent. servicing, and delivering my vehicle on times that worked for me. The loaner supplied for my use was excellent. More

I first visted the dealership on Saturday, 28 December 2014 to discuss purchasing a specific 2014 C250 listed on the website. From the moment I walked into the showroom I was treated with respect and tot 2014 to discuss purchasing a specific 2014 C250 listed on the website. From the moment I walked into the showroom I was treated with respect and total courtesy. The staff worked as a cohesive team, were extremely friendly and answered all of my questions. I returned a few days later to purchase the vehicle and was once again treated extremely well. You have an excellent team at Mercedes-Benz of Fayetteville. More

We have been working with Dixon for many years and there is nowhere else we would by our cars. Dixon and his team always go above and beyond for everything and the service is just wonderful. Dixon did a is nowhere else we would by our cars. Dixon and his team always go above and beyond for everything and the service is just wonderful. Dixon did a fabulous job being Santa this year; with only a one day notice he was able to deliver to our home, the exact car that we wanted, just in time for Christmas Eve - and with a big bow!! We always feel very comfortable recommending our friends to Dixon. PS: This is same survey was submitted on Dec 28, 2013 - please disregard if it has already been received. More

This is the most caring and considerate service department I have ever been too. I have had several types of vehicles throughout my life and never had the service like this. Debbie was waiting and department I have ever been too. I have had several types of vehicles throughout my life and never had the service like this. Debbie was waiting and ready right on time for my appointment, bright and early on a very cold day with a smile on her face. Then Donna got me a spare, I think I switch out in literally 3 minutes and there were many others being helped also. I got my spare while they worked on mine and Donna later brought my vehicle home for me later, which helped out tremendously. These folks are very professional and I have and would always recommend them. Thanks to Debbie and Donna both for the great service. More

Truly a wonderful experience from beginning to end. Everyone was helpful, kind and caring. Marty made sure I understood everything and was comfortable before I left. I love working with the whole team. Everyone was helpful, kind and caring. Marty made sure I understood everything and was comfortable before I left. I love working with the whole team. This is one reason we keep going back to the Fayetteville showroom to do business. More