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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
513 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 513 reviews

March 11, 2014

Our sales representative was very thorough and gave our daughter the attention she needed about learning how to operate her new Mercedes. He was overall very concerned with her and her safety and we were More

by aasmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lee
March 11, 2014

I drove up from Florida to complete the purchase and it went very smoothly. I arranged most of the transaction over the phone and both Paul and Andy were courteous, helpful, and an overall pleasure to dea More

by cunningh008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Schooler, Andy Harnsberger
March 08, 2014

My husband took my car for service and everyone was nice. We needed another key ordered, Woody had it ordered and called to let me know as soon as it arrived. I inherited this car and it had not had any serv More

by lchilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody
February 28, 2014

I had a great experience with the folks at Mercedes-Benz of Fayetteville, especially Skip Dickens. He found the perfect car for my wife, negotiated a good price and even delivered the vehicle himself when More

by chipholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Dickens
February 20, 2014

Paul offered me excellent help and guidance at all stages, from my initial enquiries to documentation and payment through to the final delivery of a beautiful car. I can only give Paul my greatest More

by DavidOmmanney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Schooler
January 30, 2014

I do not take my car to be serviced, it is picked up at the house and brought back by float truck. This is our second ML350 from this dealer since 2005. We have no complaints regarding service or people More

by pinehurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, reception
January 29, 2014

We have always bought our high end vehicles here and only use R. Lee as he has always worked hard for us. We have always been satisfied whether we are there for service or sales. More

by flyarmy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lee, Andy Harnsberger
January 29, 2014

I was greatly impressed with the Service that I received from the Mercedes Team !!! They were all very personable, well knowledge in the concerns that I had regarding my car. They gave me a call regarding t More

by khadir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cypress(Service Advisor); Brad Server(Merchanic); Mike Archambault(Parts Dept.
January 25, 2014

Service center was very responsive in picking up, servicing, and delivering my vehicle on times that worked for me. The loaner supplied for my use was excellent. More

by mbaldwin14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Lynn Wheeler
January 23, 2014

I first visted the dealership on Saturday, 28 December 2014 to discuss purchasing a specific 2014 C250 listed on the website. From the moment I walked into the showroom I was treated with respect and tot More

by TedMohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several employees. All were great!
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