Mercedes-Benz of Fayetteville

service on 500s Winston Olive provided exceptional assistance and accommodation in facilitating a repair on this auto and in conjunction with the delivery of a new E Winston Olive provided exceptional assistance and accommodation in facilitating a repair on this auto and in conjunction with the delivery of a new E350 purchased from Mercedes of Fayetteville. More

Communication. Paul Schooler was the sales person that I dealt with. He did not have to do a sales job as I had already researched the CLA on line and knew that thi Paul Schooler was the sales person that I dealt with. He did not have to do a sales job as I had already researched the CLA on line and knew that this was the car that I wanted. He did not follow through on keeping me updated on information as to when I could expect the car, I was very disappointed in his lack of communication. Thanks to Donal McCarthy, he saved the sale, as in mid March I went in to cancel my order as I was so annoyed. Mr. McCarthy was very nice and gave me details on when that I could expect the car. I am so happy that I waited for the car as I really love it. The highlight of my purchase was the knowledge and patience that Skip Dickens displayed when he guided me through all of the features on my car. He is a real asset to the company. . More

Hello this is my 5th mercedes in that I continue to purchase from this dealer due to the great customer services of Marty Warren. thanks purchase from this dealer due to the great customer services of Marty Warren. thanks More

Still That Home Town Friendly Service I want to invite any and everyone looking for a Mercedes Benz to seek out via by internet or phone to reach Ms. Destiny , at Fayetteville N.Mercedes I want to invite any and everyone looking for a Mercedes Benz to seek out via by internet or phone to reach Ms. Destiny , at Fayetteville N.Mercedes Benz . her exceptional customer service and knowledge of her product . gave me a comforting feeling that as I already knew ,that I was on the right vehicle.... And I went to another Mercedes-Benz dealer in myrtle beach S.C. where the service and management just came no where close to the product that they're sell .That's why I chose to purchase from another dealer and very happy with there service......... More

My husband Jack and I experience with Mercedes-Benz of Fayetteville far exceeded our anticipated expectation with your dealership. Robert Lee our sales representative was EXCELLENT in his commitment to ou Fayetteville far exceeded our anticipated expectation with your dealership. Robert Lee our sales representative was EXCELLENT in his commitment to our satisfaction. Mr. Robert Lee greatly represented your mission statement of EXCELLENCE to customer satisfaction. More

Salesman friendly and very helpful with getting my selection in a very timely manner. He explained the new features of the car. He offered to be available if there were questions or concerns later. selection in a very timely manner. He explained the new features of the car. He offered to be available if there were questions or concerns later. More

The atmoshere in the dealership seemed a little tense,not a friendly environment for car buyers. Sometimes buyers don't like the games that the dealership plays on buyers. A lot of time setting and waiting a friendly environment for car buyers. Sometimes buyers don't like the games that the dealership plays on buyers. A lot of time setting and waiting More

Our sales representative was very thorough and gave our daughter the attention she needed about learning how to operate her new Mercedes. He was overall very concerned with her and her safety and we were daughter the attention she needed about learning how to operate her new Mercedes. He was overall very concerned with her and her safety and we were very impressed with him. More

I drove up from Florida to complete the purchase and it went very smoothly. I arranged most of the transaction over the phone and both Paul and Andy were courteous, helpful, and an overall pleasure to dea went very smoothly. I arranged most of the transaction over the phone and both Paul and Andy were courteous, helpful, and an overall pleasure to deal with. I would recommend this dealership to anybody in the market for a Mercedes or Porsche. More

My husband took my car for service and everyone was nice. We needed another key ordered, Woody had it ordered and called to let me know as soon as it arrived. I inherited this car and it had not had any serv We needed another key ordered, Woody had it ordered and called to let me know as soon as it arrived. I inherited this car and it had not had any service done on it since July 2012 and was surprised when the cost was not as high as I thought it would be. There are a few spots on the car from hail damage that my sister never had a chance to fix, Woody gave my husband a name and phone number of a trustworthy person to take care of this for us. Thank you again for a great 1st time experience at a Mercedes dealership! More