Mercedes-Benz of Fayetteville
Fayetteville, NC
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Car trade/purchase To be honest purchasing a car is not at the top of my list. But I have to say working with Mercedes Benz of Fayetteville was a great experience. Skip To be honest purchasing a car is not at the top of my list. But I have to say working with Mercedes Benz of Fayetteville was a great experience. Skip was great. Meeting Tom was a pleasure. Linda's hospitality was exceptional. My wife is very happy. More
Great Service My husband and I went to the Mercedes-Benz dealer ship just a few miles from our house. It took at least ten minutes before anyone asked us did we n My husband and I went to the Mercedes-Benz dealer ship just a few miles from our house. It took at least ten minutes before anyone asked us did we need help. When we did get someone to help us we told them what we wanted but they acted like they wanted to sell us a new suv when we told them we did not want a new one they did not help us locate what we was looking for. I found two at the Mercedes-Benz in Fayetteville, NC and that was it, they had what we wanted and was so happy to help!!!!!! More
Service My experience was good and I would recommend this dealership to my friends. This is the second time that I have visited this dealership and I was ple My experience was good and I would recommend this dealership to my friends. This is the second time that I have visited this dealership and I was pleased each time with the service I received. More
SLRaine Professional Customer Service, great repair team, and clean facilities. I was told from the beginning just what the service included and was given ti Professional Customer Service, great repair team, and clean facilities. I was told from the beginning just what the service included and was given time that vehicle would be ready. I was also offered a car wash and explained that it was 45 minutes added to my wait time. The time was exact to the minute. More
Great experience It's great to do business with someone who does what he says he will do, truly treats you like a customer and appreciates your business. I texted Dix It's great to do business with someone who does what he says he will do, truly treats you like a customer and appreciates your business. I texted Dixon that I was in the market for two S550s, he immediately replied and we did the deal with a few texts. The cars were delivered to my driveway, my old cars were taken away and Jeffrey did the paperwork in my kitchen. After that he spent at least an hour going over the cars and explaining their features. He also left his card and has responded to several questions I had by text message. Altogether, my experience could not have been handled better, I am extremely pleased. Note: did not try to sell you more than you wanted. Explained the options and excepted your answer. More
Excellent and Friendly Service I always have a wonderful experience when I visit this dealership, especially in the Service Department. This time, I purchased a car and the experien I always have a wonderful experience when I visit this dealership, especially in the Service Department. This time, I purchased a car and the experience there was equally pleasant. Debbie and Nikki were wonderful to work with. More
Great service Service friendly and prompt and very good about staying in contact with me and explaining the service needed and not needed . Really appreciate the Service friendly and prompt and very good about staying in contact with me and explaining the service needed and not needed . Really appreciate the pickup and return and loaner. More
Debbie always does a great job Very efficient at check-in and explaining what needs to be done. Loaner car was clean and fun to drive. Had the car cleaned and ready to go when I r Very efficient at check-in and explaining what needs to be done. Loaner car was clean and fun to drive. Had the car cleaned and ready to go when I returned.Thanks. Jerry Merritt More
Excellent Customer Care Rodney Carroll of the service department delivered my loaner vehicle while I was out working with a business associate. I and my associate were amazed Rodney Carroll of the service department delivered my loaner vehicle while I was out working with a business associate. I and my associate were amazed by Rodney's genuine care and concern for me. He patiently moved my many personal belongings from the trunk of my vehicle to the loaner vehicle, while continually apologizing for the inconvenience of my minor car issue. Rodney has a true servant spirit and provided friendly service above and beyond my expectations More
Customer satisfaction and friendly service staff I had my Mercedes C-class in for service at this dealership and the service was amazing!! Everyone was very professional and friendly. They all made m I had my Mercedes C-class in for service at this dealership and the service was amazing!! Everyone was very professional and friendly. They all made me feel very welcomed and made sure to update me on the car throughout the entire process. After looking at the repairs, everything looks perfect. It is rare to find good customer service these days and after many disappointing trips to other service departments with our other vehicle, I decided to take my Mercedes straight to the experts... Mercedes-Benz of Fayetteville just earned a lifelong customer after only one visit! Job well done! More