Mercedes-Benz of Fayetteville
Fayetteville, NC
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Pleasant staff and all friendly. Our experience came off without any problems and was excellent experience. All staff was helpful, friendly and answered all our questions. We have not Our experience came off without any problems and was excellent experience. All staff was helpful, friendly and answered all our questions. We have not had such an easy process and treated with all respect and wanted our business. More
Recent purchase. The best experience I've ever had. My latest purchase at Mercedes-Benz of Fayetteville was by far the best experience ever. From Don to Donathan, they make you feel like a million buck My latest purchase at Mercedes-Benz of Fayetteville was by far the best experience ever. From Don to Donathan, they make you feel like a million bucks when you do business with them. I highly recommend anyone to just give them a shot and you won't be disappointed. More
Mercedes-Benz of Fayetteville nc I had been searching on line for a GLA 250 and saw one advertised at Mercedes Benz of Fayetteville. I called to inquire and was connected with Nick Ca I had been searching on line for a GLA 250 and saw one advertised at Mercedes Benz of Fayetteville. I called to inquire and was connected with Nick Caterino. Nick was very courteous and provided all the answers to my questions. I was happy with his professionalism and decided to fly there to see the car. Nick picked me up at the airport. I saw the car, test drove and decided to purchase it. I perceived Nick to be very helpful, honest and professional during the entire purchasing process. I was very happy to have him as a salesperson. I plan to call Nick for any of my future purchases. Nick is the primary reason I bought my car from this dealership. More
Purchase of a vehicle Donathon Stover is an asset to your sales force. This is my third purchase from your dealership and I was very pleased with the professional approach Donathon Stover is an asset to your sales force. This is my third purchase from your dealership and I was very pleased with the professional approach and sound answers provided by Donathon. My wife and I found his time and effort with us made our decision much easier and with sound confidence in our purchase. I also want to recognize the excellent service provided by the service mgr., Michael Thomas, His and Donathon services will continue to be a major reason for our continued relationship with Mercedes-Benz of Fayetteville. More
B1 Servicing The experience was great. They were prepared for me with a rental car as soon as I arrived and my car was done by lunch time. The experience was great. They were prepared for me with a rental car as soon as I arrived and my car was done by lunch time. More
Mercedez Benz of Fayetteville On 10/26/2015, 8:00 am appointment, I took my 2014 E350 in for B service. While I waited in waiting area, I asked Linda Jorden if there was a black On 10/26/2015, 8:00 am appointment, I took my 2014 E350 in for B service. While I waited in waiting area, I asked Linda Jorden if there was a black-on-black 2016 E350. She then passed the info on to a manager. He checked the lot and returned and said that he did have an E350 with the feature I was looking for. He sent Jim Alley to work with me, and he pulled the E350 around to show an explain all the new features on the car. He took my ID and about 20 minutes he had a payoff quote and a bank to finance me and between 12:00 Noon - 12:15 I was on my way back to Mount Olive, N.C. The Salesman, Manager, and Finance Manager both continued to work for me to get an even lower interest rate, after I had already been approved and drove my E350 home. It does not get any better than that. More
This was not my first time for Buy R Service.. The folks tha Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the GL450 saw me and came right out and started a conversation I like that made me feel like part of FAMILY.. Only my fourth MB. THIS ONE I WILL PUT ON MY FB PAGE , MB got it right this time, great auto for someone with small kids safety is outstanding ..Mrs. Nikki and Mrs. Debbie is to be a great example of Professionalism .. Thanks Guys always my Dealer.. Keep up the great work.. More
Job well done. The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not b The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not bad overall. More
excellent experience all staff very helpful The team did a great job Paul was very helpful and extremely courteous. Paul followed up with me between visits and after the sale as appropriate. The team did a great job Paul was very helpful and extremely courteous. Paul followed up with me between visits and after the sale as appropriate. More
Seat cover were replaced under warranty. Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge under warranty. Very satisfied! More