Mercedes-Benz of Fayetteville
Fayetteville, NC
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Very professional. I had a very traumatic experience when my 2017 Mercedes had a very significant engine problem in Shelborne, Vermont. Mercedes management, regional a I had a very traumatic experience when my 2017 Mercedes had a very significant engine problem in Shelborne, Vermont. Mercedes management, regional and local deemed that a new car was necessary to make this particular situation right. Mercedes exchanged my 2017 GLC300C4 for a 2018 GLC300 SUV. I am extremely pleased with this exchange. More
Another enjoyable purchasing experience Another easy and enjoyable purchasing experience. As always, Marty Warren is more than professional and helpful with the process. First time workin Another easy and enjoyable purchasing experience. As always, Marty Warren is more than professional and helpful with the process. First time working with Lance Koegel, who was also very professional and courteous. More
HappyWife! Most pleasant experience I've ever had buying a new car! No pressure from the friendly, knowledgeable, and efficient staff! Rachel Ross - you're the Most pleasant experience I've ever had buying a new car! No pressure from the friendly, knowledgeable, and efficient staff! Rachel Ross - you're the best! More
Excellent customer service Excellent experience !!! Our sales person Julie Rutgers was professional and very knowledgeable she made the lease purchase easy. This my 3rd Mercede Excellent experience !!! Our sales person Julie Rutgers was professional and very knowledgeable she made the lease purchase easy. This my 3rd Mercedes Benz and by far the best dealer experience More
Negotiation Successful! From selection, sales negotiation and signing EVERYONE made the process pleasant. We settled on a fair price for both the trade-in and the purchased v From selection, sales negotiation and signing EVERYONE made the process pleasant. We settled on a fair price for both the trade-in and the purchased vehicle! Its my third purchase at Mercedes Benz of Fayetteville and, as always, I am happy with my new car! I know that the service department will take care of this vehicle with excellence too. More
Excellent customer service Sales crew went out of their way to make us happy from the salesman to the Business Manager. The experience was great and will return for another car Sales crew went out of their way to make us happy from the salesman to the Business Manager. The experience was great and will return for another car. More
New Car Purchase Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I ha Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I had to go home and let my dog out and she offered us to test drive a car home. We went in for an oil change and ended up buying a car. More
Excellent from start to finish ! Service reflects the care a We only buy cars from Tom Holderfield owned dealerships ! His excellent full service attitude shows up in every aspect of his dealerships from personn We only buy cars from Tom Holderfield owned dealerships ! His excellent full service attitude shows up in every aspect of his dealerships from personnel to service to products . More
Great Dealership Everyone at the Mercedes Benz of Fayetteville was very friendly and helpful. They new there jobs very well. Ms Rachel Ross is the best sales lady I ha Everyone at the Mercedes Benz of Fayetteville was very friendly and helpful. They new there jobs very well. Ms Rachel Ross is the best sales lady I have work with in years, She Know her Job. More
Exceptional Dealership This is truly the best dealership we have ever encountered. It begins with the car buying experience, after purchase, service and overall professional This is truly the best dealership we have ever encountered. It begins with the car buying experience, after purchase, service and overall professionalism, thoughtfulness and kindness throughout the year. There are no high pressure sales tactics and they have a superb service department. Over the last 15 years my wife and I have bought six vehicles from them and continue to do so even though I no longer work in the area and live approximately 100 miles away. More