Mercedes-Benz of Fayetteville
Fayetteville, NC
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New Car Purchase Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I ha Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I had to go home and let my dog out and she offered us to test drive a car home. We went in for an oil change and ended up buying a car. More
Excellent from start to finish ! Service reflects the care a We only buy cars from Tom Holderfield owned dealerships ! His excellent full service attitude shows up in every aspect of his dealerships from personn We only buy cars from Tom Holderfield owned dealerships ! His excellent full service attitude shows up in every aspect of his dealerships from personnel to service to products . More
Great Dealership Everyone at the Mercedes Benz of Fayetteville was very friendly and helpful. They new there jobs very well. Ms Rachel Ross is the best sales lady I ha Everyone at the Mercedes Benz of Fayetteville was very friendly and helpful. They new there jobs very well. Ms Rachel Ross is the best sales lady I have work with in years, She Know her Job. More
Exceptional Dealership This is truly the best dealership we have ever encountered. It begins with the car buying experience, after purchase, service and overall professional This is truly the best dealership we have ever encountered. It begins with the car buying experience, after purchase, service and overall professionalism, thoughtfulness and kindness throughout the year. There are no high pressure sales tactics and they have a superb service department. Over the last 15 years my wife and I have bought six vehicles from them and continue to do so even though I no longer work in the area and live approximately 100 miles away. More
Julie and Will were very helpful I give them a 100% review! Everyone at the sales office was very friendly and helpful. I had multiple requests and they were all taken care of. Both Will and Julie were very h Everyone at the sales office was very friendly and helpful. I had multiple requests and they were all taken care of. Both Will and Julie were very helpful throughout the process. More
Went in for 911 service-left with a new Panamera Everyone was exceptionally nice and helpful. I brought in my 911 which I really loved for an oil change. I left with a new Panamera. I wasn't there t Everyone was exceptionally nice and helpful. I brought in my 911 which I really loved for an oil change. I left with a new Panamera. I wasn't there to buy a new car, it was the furthest thing from my mind. I hpjust wanted to see what was available. I can't say enough good things about how the purchase went and how easy the process was. Kudos to Rachel Ross, she was wonderful and for sure it was the best and most fun car buying experiences I have had, and I buy a lot of cars. Not to say the other sales people weren't great. Everyone was very helpful and courteous. More
Every staff personnel was excellent! No matter who helped us, everyone was on the same page and helped us with our needs. Donathan and Nicholas in sales up to Greg the Sales Manager; exce No matter who helped us, everyone was on the same page and helped us with our needs. Donathan and Nicholas in sales up to Greg the Sales Manager; exceptional service. More
Remote purchase of GLK 350 Purchased a GLK 350 sight unseen. Nick Caterino was awesome. Answered our questions and guided us thru the process. Easiest purchase I have ever ma Purchased a GLK 350 sight unseen. Nick Caterino was awesome. Answered our questions and guided us thru the process. Easiest purchase I have ever made!! More
Great customer service. Fantastic staff. Great experience here, did not get rushed like other dealerships. No pressure from the sales representative. Management and staff were very helpful, f Great experience here, did not get rushed like other dealerships. No pressure from the sales representative. Management and staff were very helpful, friendly and cordial. More
Splendiferous Service Paul is an exceptional sales talent with an unparalleled personal touch. I stopped in to see how he was doing and something caught my eye. He was o Paul is an exceptional sales talent with an unparalleled personal touch. I stopped in to see how he was doing and something caught my eye. He was off work. I returned the following day and he treated me like a king as usual. He shared precautions and the history of the vehicle. I love the way Paul is always dollar wise and penny smart. He has the unique balance of being able to work in the best interest of the company and the customer simantaneously. Upper management was hands on and very personable as well! This was my second purchase and a very warm experience. Kudos to all four gentlemen involved. Special thanks to the Bluetooth genius! More