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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
517 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 517 reviews

January 18, 2024

Baker was very good at his job. thank u .I will see hen again when I need another suv thank u More

by robwweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr baker
Jan 19, 2024 -

Mercedes-Benz of Fayetteville responded

We appreciate your kind words and look forward to assisting you again in the future when you're in need of another SUV! Let us know if there is anything we can do to make your next experience five stars.

January 16, 2024

Greg, THANKS A BUNCH! ! MERCEDES-BENZ OF FAYETTEVILLE, please go and check them out! I'm SOOOO HAPPY RIGHT NOW I CAN DANCE WOOHOO! More

by Angry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin, Courtney, and Greg! Great TEAM
Jan 17, 2024 -

Mercedes-Benz of Fayetteville responded

We're so happy to hear your experience at Mercedes-Benz of Fayetteville went well, and that we could provide you with the service you needed. We hope to see you again soon!

January 08, 2024

I was kept updated the service being done. Was informed of the convenience of using the shuttle if needed. More

by kindercopp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Stackhouse
Jan 08, 2024 -

Mercedes-Benz of Fayetteville responded

We'll always make sure you're in the know about your vehicle service! Thank you for servicing with the Mercedes-Benz of Fayetteville team.

December 05, 2023

They were able to accommodate me even though I was running late for my B service appointment. Everyone in the dealership was nice and accommodating. They always are! My service representative, Justin More

by KimMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 06, 2023 -

Mercedes-Benz of Fayetteville responded

We're glad to hear that our team was able to accommodate you, Kim! We're so happy to have you as a customer now and in the future! Come back and visit us again soon!

November 09, 2023

I bought two cars from this dealer and have used the service department for years. Outstanding ! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 09, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you very much for leaving us a five-star review, Don! We love what we do because of customers like you.

November 08, 2023

The Salesman and the finance department provided excellent advise and was very impressed with Mr. Will, the sale manage and the instructor that provide the demonstrate More

by Dr. Troy E. Graham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Nov 09, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for coming to Mercedes-Benz of Fayetteville! We hope to see you again soon.

November 02, 2023

Awesome service as I expect! Went for A service will be returning Alignment Tire Balance and Rotate More

by mikamika189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember his name. Nice gentleman
Nov 02, 2023 -

Mercedes-Benz of Fayetteville responded

We're glad we could help you get your tires serviced! Thank you for visiting the team at Mercedes-Benz of Fayetteville.

October 30, 2023

Salesman was grea helpful and answered all questions about the vehicle. I would buy my next car from More

by dweeks4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor
Oct 30, 2023 -

Mercedes-Benz of Fayetteville responded

In that case, we hope to see you back at our dealership again soon! Thank you so much for rating us five stars.

October 25, 2023

Dylan was very nice and answered all my questions. ...Super excited about my GLB!! This is my 3rd car from Mercedes of Fayetteville! Always GREAT service! More

by Corinne Realtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 26, 2023 -

Mercedes-Benz of Fayetteville responded

We're thrilled for you and your new GLB, Corinne! Thank you so much for putting your trust in Mercedes-Benz of Fayetteville.

Oct 26, 2023 -

Corinne Realtor responded

Mercedes of Fayetteville has always given get Customer Service with Sales and Service Department! A Big Shout out to ALL that work there! Super excited about my GLB!

October 05, 2023

I’m grateful for the time and care I received during my purchase last month. Mike went above and beyond to ensure I received a vehicle that I liked. Thanks for the time and dedication. More

by fanieves256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 05, 2023 -

fanieves256 responded

Thank you Mike. You went above and beyond during my recent purchase. I experienced a total loss and wasn’t sure how to proceed. Thanks for getting me back into a vehicle 🚗 that I love 💕

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