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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
516 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 516 reviews

October 29, 2020

Purchased a new GLC300. Our sales person, Tyhiem, and finance person, Rachael was very nice to work with. They were both helpful in making our experience at Mercedes get off to a good start. Concierge pe More

by jlocklear8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker,Rachael Ross
October 24, 2020

Good customer service. The oil change service took some time, my appointment was at 1000 am and I picked my car up at 5 pm. More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
October 22, 2020

Mr. Ray and Ms. Ross performed exceptionally and were super helpful with making my experience at Mercedes truest great. Thank you for all of the help purchasing a vehicle. More

by pnut731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ray
October 17, 2020

Great customer service. Very knowledgeable about the buying experience. Ward wouldn’t let us leave without making a deal. Truly great car buying experience. I love the entire dealership. Clean and very More

by messchc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ward
October 15, 2020

Really don’t care to write a review, thanks for the service I received. The sales individual worked with me very well and the sales manager. More

by Kdeloisj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. emanuel
October 09, 2020

Ward is an awesome salesman. He is very helpful and knowledgeable in the different vehicles & features and went above and beyond trying to find us the perfect car! More

by Ronjonknight
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ward M.
October 01, 2020

My wife and I are pleased with the manner in which Mr Tyheim Banker conducted himself and moved us to finalize the trade and purchase of a certified pre-own Mercedes Benz. A professional in every sense More

by RVanDyke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyheim Baker and Rosa Berdecis
September 25, 2020

Dealership ok but no loaners. Didn't have the part for my car kept it for six days . I had to pay out of pocket for rides to the grocery store etc. More

by mclp
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no comment
September 24, 2020

I have been getting car serviced at this dealership for some time and was pleased with service. Also impressed with new facility. Nick and Dylan were v ery helpful More

by jondevault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Caterino, Dylan Graham
September 24, 2020

We were from out of town (Mount Airy, MD) and broke down in Fayetteville, heading to Myrtle Beach SC, we couldn't be happier with this dealership and how fantastic they were to work with! I wish they were More

by belquest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
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