Mercedes-Benz of Fayetteville

Remember that old joke about dealerships taking advantage of a woman and racking up ridiculous charges? How about $2,500 to replace a centrifuge, back brakes that were "showing signs of wear" and some suppo of a woman and racking up ridiculous charges? How about $2,500 to replace a centrifuge, back brakes that were "showing signs of wear" and some supposed oil leak that we never saw. When I called back to stop the work, they said "too bad, my mechanic already started". Then they called my wife back instead of me. Beware of any dealership that wants to give your car the "once over" The only thing they are working over is your wallet. My wife did appreciate the breakfast and the shuttle ride. Too bad it cost the same as a trip to Disney and I never got to see Mickey. More

Great work as always they have serviced my vehicle for over twelve years and always do outstanding work. Staff is excellent and professional. Team Fayetteville over twelve years and always do outstanding work. Staff is excellent and professional. Team Fayetteville More

Pure professionalism for the duration of my purchase. From my salesperson, to the sales mgr, to the business mgr, to the general manager, awesome experience! From my salesperson, to the sales mgr, to the business mgr, to the general manager, awesome experience! More

This was my second car from this dealership and I enjoyed working with Dylan Graham.Julie sold us our first Mercedes and she has always been so helpful, and we feel that we are in good hands with Dylan and J working with Dylan Graham.Julie sold us our first Mercedes and she has always been so helpful, and we feel that we are in good hands with Dylan and Julia. Thanks to all the staff. More

I have leased multiple cars from MB of Fayetteville. Emily and Greg are great to work with and made this experience quick and easy! The new building is spacious and top notch. Emily and Greg are great to work with and made this experience quick and easy! The new building is spacious and top notch. More

Sales and finance staff were great to work with. Very clean and neat dealership. Salesperson did a nice follow up after the sale. I was very pleased. clean and neat dealership. Salesperson did a nice follow up after the sale. I was very pleased. More

I took my 2013 Benz in for a recall. The service team was wonderful! The shuttle service took me to work and picked me up when my car was ready. They deserve 6 stars! wonderful! The shuttle service took me to work and picked me up when my car was ready. They deserve 6 stars! More

They did a wonderful job repairing my front window on the passenger side. Everyone is always courteous and professional. I also enjoy snacks while waiting passenger side. Everyone is always courteous and professional. I also enjoy snacks while waiting More

Excellent customer service. Clean building. Good customer waiting area. Don’t need to write anything else. This survey is too long. Need to be right to the point. waiting area. Don’t need to write anything else. This survey is too long. Need to be right to the point. More

Mr. Nick Caterino was great! Did not hesitate to test drive out of the showroom on a rainy day. Very helpful with questions, easygoing and not pushy at all. I would ask for Nick going through the door drive out of the showroom on a rainy day. Very helpful with questions, easygoing and not pushy at all. I would ask for Nick going through the door. I highly recommend this dealership. This is my 3rd purchase and it was excellent service as expected. More