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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
516 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 516 reviews

July 08, 2021

Great service advisor and very good mechanics they know the cars, friendly staff very impressive work centers, and parts department is top with parts personnel’s More

by Mr. Choice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Jamie
July 03, 2021

I am very pleased with my experience. I love my car and the team at the dealership were very nice! More

by Jasmine.gettys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy to hear you were pleased, Jasmine! Thanks for the five stars.

July 02, 2021

The new facility represents Mercedes-Benz, and the atmosphere is inviting. More

by Bea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the feedback about our facility and atmosphere, Bea!

June 24, 2021

Service coordinator was pleasant and courteous.Very Service coordinator was pleasant and courteous. Very thorough in explaining what they needed to do and what the cost would be. Kept me posted on pro More

by PeteDye68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy to hear your first service visit with us was a good one. Thanks for the review!

June 24, 2021

We had a great experience. Everyone was very courteous and professional. We’re very pleased with our new vehicle. Thank you More

by Adrinna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino, Julie Rutgers, Rosa Berdecia & Desmond Jones
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

It's great to hear you had a five star visit with us! Thanks for making us your luxury dealership.

June 21, 2021

It felt like we were talking to family. The atmosphere and conversations were familiar feeling and not stuffy or strictly business focused. We also had so much in common with my husband being a car sales More

by edwards32008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terry, Kendrick Davis
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We consider everyone who walks through our doors to be family! Thanks for the great feedback.

June 04, 2021

I didn’t like that you didn’t put nitrogen in all four new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was gre More

by Burgessmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie and Cherlyn
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the feedback, and we'll be sure to pass along to our team. Thanks for the review, and don't hesitate to let us know if you need anything in the future.

May 31, 2021

The staff at MB Fayetteville are courteous, polite and professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish an More

by D. Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the great feedback! Thanks for choosing Mercedes Benz of Fayetteville.

May 31, 2021

All services performed and on my vehicle has been satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested More

by Lmarpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon, Brooki, McNeil
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

Thanks for the great feedback about hour service department!

May 28, 2021

If you are looking for a place to buy a Mercedes than Fayetteville Mercedes dealership is the place to go. The whole staff is AMAZING! My experience was the best. Ask for Mr. Brown he will take really go More

by Debreca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker, Julie Rutgers, Kendrick Davis
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We love hearing the team here gave you an AMAZING experience!

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