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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
538 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 538 reviews

May 15, 2025

Steve took EXCELLENT care of my car and brought the loaner to my home - which was a HUGE help! My car was returned to me in pristine condition - cleaned inside and out! Steve was very helpful in expl More

by stephanie.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, we appreciate your review! We strive to make every visit easy and efficient and we’re glad to hear that reflected in your experience. Have a great day!

May 14, 2025

Excellent service from Courtney. This is the second vehicle we have purchased from this location. If you are looking for a straight-forward, no nonsense car buying experience. Courtn More

by tameca1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thanks for taking the time to leave us a review! We’re so glad you felt our team provided excellent service. We look forward to being here for you again. Take care!

May 05, 2025

Excellent customer service from Cheryl Bowman, she went above and beyond. 5 Stars! Again Excellent Service! More

by Alexander Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
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Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit. We’re so glad you felt our team provided 5 star service, we’re always happy to help! Have a great day and take care.

April 30, 2025

Excellent and very Professional sales. The deal was done easily with no hassle. I will be a returning customer More

by rnssdfrnsgcb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Jun 03, 2025 -

Mercedes-Benz of Fayetteville responded

Thanks so much for taking the time to rate your experience! We strive to be a dealership you can rely on and we’re glad to see your visit was 5 stars. Take care and drive safely!

April 28, 2025

Awesome experience. My husband and I are very pleased with the vehicle we purchased. Excellent customer service. More

by sbreeden40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Muwwakkil Jr.
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Apr 29, 2025 -

Mercedes-Benz of Fayetteville responded

Thanks for the awesome review! We’re so happy to hear you had a positive experience. We look forward to assisting you again soon, take care.

Apr 30, 2025 -

sbreeden40 responded

Awesome experience

April 25, 2025

The service team is the best! In and out without problems and service provider gets an A plus More

by Mmorgan10163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
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Apr 29, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for your kind words and the 5-star review! We’re so happy to know you had a great experience. We hope to welcome you back soon!

April 21, 2025

My experience at Mercedes Benz was exceptional. My sales guy bought my vehicle to my job with all of my items already installed from my previous vehicle. I did not know this type of service exists. More

by Latasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
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Apr 29, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for taking the time to leave a review, Latasha! We’re so glad to hear that you had a positive experience. We look forward to serving you again! Take care.

April 18, 2025

I was greeted as I drove in and taken care of immediately. Steve had my paperwork ready and took great care of me. More

by mclp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
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Apr 29, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thanks for the kind words! We’re so happy to hear that you had a great experience. Your feedback means a lot to us, and we look forward to serving you again.

Apr 30, 2025 -

mclp responded

The service like I said was great was happy to have a loaner. The problem with my car was solved and it’s in great condition. Steve was great and very knowledgeable and professional.

April 07, 2025

Great experience with all, specially Ms. Bowman. Transparent, professional, and a comfortable environment. They are customer focused which makes them effective communicators. More

by RM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bowman, Berdicia, and Justin
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Apr 29, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you so much for sharing your experience with us! We’re thrilled to hear that you had a positive visit. We can’t wait to welcome you back!

April 05, 2025

The dealership was very clean and Sam was phenomenal. He had the car ready for me for the test drive and explained all of the features and benefits in detail. He is truly a great asset to your dealersh More

by Ty Holliday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and finance guy
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Apr 29, 2025 -

Mercedes-Benz of Fayetteville responded

Thanks for the awesome rating! We’re so happy you had a great experience with us. We can’t wait to see you again!

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