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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
516 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 516 reviews

December 17, 2021

Always great service & great communication coming from my service advisor Jamie. Billing is always accurate & understandable. More

by dhempstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Reggie
Dec 20, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! Our team at Mercedes-Benz of Fayetteville is so happy that we could provide you with such a great experience. Until next time, take care!

December 15, 2021

Service Department is top notch! Very helpful, timely, professional and courteous, I would suggest to anyone with Mercedes to have their vehicle service at this dealership. Thank You!!! More

by norman.w.mcqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri
Dec 16, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Norman! We are so happy that we could provide you with such great service. Until next time, take care!

December 04, 2021

Courtney Wa amazing ! This Is My second purchase with him & he does it well. I came all the way from Durham NC to work with him. I don’t trust anybody else. More

by Marcellettehenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Rosa
November 20, 2021

Mercedes Benz of Fayetteville is Excellent! Tyhiem Baker my salesman is the Best! First Mercedes Benz was a birthday gift it was certified we upgraded within 3 months to a brand new 2021 Mercedes Benz! Emma More

by Sjp-douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker
Nov 22, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review of Mercedes-Benz of Fayetteville! We are so happy that our team could provide you with a great experience from start to finish! We hope to see you again soon!

Nov 22, 2021 -

Sjp-douglas responded

Tyhiem I’m already looking for a 2022 Mercedes Benz for my 50th Birthday Gift in February, this time no suv. I’m thinking of a car!!! Look Out!! You will be seeing me soon/us!!

November 18, 2021

Everything went well, once they were able to get the vehicle in, shipping and material shortages were out of there control. More

by futsala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino
Nov 19, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We hope to see you back at Mercedes-Benz of Fayetteville in the future!

November 17, 2021

My experience there was very professional. I feel very comfortable everything was explained to me and the price.Very warm and inviting atmosphere. More

by Nell
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus and Sherri
Nov 18, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, Nell! We are so happy that our team at Mercedes-Benz of Fayetteville could provide you with such a great experience. Until next time, take care!

November 15, 2021

I have had service here for several years. Sherri is absolutely great! Exceptional professionalism , caring, and wanting to make the customer happy. She took care of every aspect from loaner to informin More

by Frank F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Williams
Nov 18, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Frank! We truly appreciate the kind words, and the years of loyalty! We hope to see you again soon!

November 15, 2021

It's always pleasant to bring our vehicle in for service and any repairs that may be necessary. The staff is professional, friendly and very thorough and make you feel you are the only person in the world More

by CindiKV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Nov 15, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for choosing Mercedes-Benz of Fayetteville for you service needs! We strive for a 5-star experience, and are so happy that we could provide you with a one of a kind service experience. We hope to see you back at our dealership soon!

November 13, 2021

Excellent! The sales people make the initial deal but the service department keeps the continuity of customers. I have been going to this dealership since 2014 and receive excellent service More

by Cheylee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri
Nov 16, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Cheylee! It means so much to our team at Mercedes-Benz of Fayetteville that you've been a loyal customer for so many years. Until next time, take care!

October 29, 2021

The entire team was attentive, professional and completely focused on exceptional customer experience. Truly amazing More

by jmarenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Rutgers, Rosa Berdecia
Nov 01, 2021 -

Mercedes-Benz of Fayetteville responded

Attentive and professional- that's what we love to hear! We strive for the best customer service, and are so happy that you had a great experience with us. We hope to see you again at Mercedes-Benz of Fayetteville!

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