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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
515 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 515 reviews

February 20, 2022

We are extremely happy with our new GLS450. In the hour Shawn spent teaching us about all the unique features of our new car, it was evident he was very knowledgeable about Mercedes vehicles. More

by debwalters794
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Julie, Rosa, and Shawn
Feb 21, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-stars, Deb! We are so glad Shawn was able to provide you with everything you needed with your new Mercedes-Benz. We hope to see you again at Mercedes-Benz of Fayetteville!

February 14, 2022

Excellent service. Very pleased with how the service department contacted me with a video on the car needed! More

by Brunniec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendly staff!
Feb 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had a great service experience with our team at Mercedes-Benz of Fayetteville!

February 11, 2022

My vehicle purchase was seamless and without any issues. Nick was awesome and extremely helpful and a delight to work with. More

by tlcapel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino
Feb 14, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had such a great experience at Mercedes-Benz of Fayetteville! We hope to see you again soon!

February 06, 2022

Dealership is very nice ,clean and friendly. It was Dealership is very nice ,clean and friendly. It was truly a pleasure meeting the staff that worked with me. More

by at.jackson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston, and the sales manager.
Feb 07, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We are so happy that you had such a great experience at our dealership. We hope to see you back at Mercedes-Benz of Fayetteville soon!

January 26, 2022

Exceptional service is always Jamie takes good care of his customers. Chris is always pleasant as well and Julie is just awesome More

by tramaineorellana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Marcus
Jan 28, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We hope to see you back at Mercedes-Benz of Fayetteville soon!

January 18, 2022

As always,Mercedes-Benz of Fayetteville’s service department took care of my car in the time they promised, let me know about service needs they detected, and did an excellent job servicing my car. More

by chiefkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! Our service team at Mercedes-Benz of Fayetteville is so happy that we could provide you with such excellent service and care. Until we see you again- take care!

January 11, 2022

The service department representatives were very friendly, and accomodating. They invited us to have refreshments and turn on the tv as we waited. The wait time was longer than I expected when I had More

by drsmj54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Jan 13, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We are so happy that you had such a great experience with our service department at Mercedes-Benz of Fayetteville. Until we see you again, take care!

December 28, 2021

Mercedes Benz of Fayetteville is the very best with world class people working there who truly care about their customers! Getting ready to buy my 31st vehicle from them when I get back home from a Ca More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Julie, Ward, Rosa, Marty, Jamie and Emanuel
Dec 29, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, George! It's reviews like this one that make us excited to come to work each day. As a long time customer of Mercedes-Benz of Fayetteville- we hope to see you soon. Take care!

Dec 29, 2021 -

George responded

See you early on Saturday, January 1st for my 31st vehicle from you good folks. Are you open this Saturday?

December 22, 2021

The Service Experience was excellent. The sales experience and request for feedback/support from Mr. Dudak was extremely disappointing. Mike More

by halemwh
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mr. Lee
Dec 23, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for your feedback, Mike. We would like to learn more about your sales experience. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448 to discuss.

Dec 23, 2021 -

halemwh responded

Thanks My phone number is 843-597-4637

December 17, 2021

Always great service & great communication coming from my service advisor Jamie. Billing is always accurate & understandable. More

by dhempstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Reggie
Dec 20, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! Our team at Mercedes-Benz of Fayetteville is so happy that we could provide you with such a great experience. Until next time, take care!

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