Mercedes-Benz of Fayetteville

We first arrived in Fayetteville in 2015, January of 2016, my husband Ret. CSM Tommy Love, went to the Mercedes Dealership located, at that time, on Bragg Blvd. A Kind & Gentle Representative, Mr. Nick 2016, my husband Ret. CSM Tommy Love, went to the Mercedes Dealership located, at that time, on Bragg Blvd. A Kind & Gentle Representative, Mr. Nick Caterino, helped him & my husband traded my 2011 Mercedes’ for a 2014 Sports Sedan Model… Mr. Nick has been Loyal, Generous, Caring, Thoughtful…etc ever since. He Always goes that EXTRA MILE for his Customers, in making sure that we are Happy 😃 & Pleased with our Purchase.. And now, another opportunity has came & we traded our 2014 E350 Model & upgraded to a 2020 CLC300 Model… I TRULY thank GOD for Allowing us to BE A Part of The Mercedes Family.. we thank them for their Warm Loving 🥰 Hospitality… More

Jamie Johnson was very courteous and professional. He took the time to keep us updated on the progress throughout the repair process. The vehicle ended up taking a couple days due to a part being ship He took the time to keep us updated on the progress throughout the repair process. The vehicle ended up taking a couple days due to a part being shipped. Unfortunately, the service department did not have any loaner vehicles during that time. Would’ve been a good opportunity to test drive a potential upgrade. More

Everyone I communicated with from making the service appointment until I drove away with a clean washed was courteous and professional. Jordan was exceptional. appointment until I drove away with a clean washed was courteous and professional. Jordan was exceptional. More

Emily should be winning sales woman of the year! She was phenomenal. She made for an easy experience. She was phenomenal. She made for an easy experience. More

Very please with everyone we had the pleasure to deal with, They were all very professional and courteous through-out the process. Would gladly recommend your dealership. with, They were all very professional and courteous through-out the process. Would gladly recommend your dealership. More

Excellent service . First class dealership . Always making diligent efforts to help the customer and very courteous. First class dealership . Always making diligent efforts to help the customer and very courteous. More

Jonathon Terry was very knowledgeable as well as friendly and professional. He made the whole experience very pleasant. and professional. He made the whole experience very pleasant. More

Great experience! Jordan was awesome! Very friendly, time specific, and customer focused! Clean waiting environment! Jordan was awesome! Very friendly, time specific, and customer focused! Clean waiting environment! More

Jamie took the time to tell me what was wrong with my vehicle and what was the best solution at the most economical price. vehicle and what was the best solution at the most economical price. More

Everyone was very attentive to the needs and our wants… very informative and professional service. very informative and professional service. More