Mercedes-Benz of Fayetteville

Johnathon Terry gave exceptional service. He too k time to answer all my questions, unhurried and professional. Concierge Sean is an exceptional concierge. Mercedes-Benz building very ligh He too k time to answer all my questions, unhurried and professional. Concierge Sean is an exceptional concierge. Mercedes-Benz building very light, welcoming and clean and made me feel the care in building and servicing their autos the same. More

Ms Jordan was great, helpful and very professional. My service didn't take long at all My service didn't take long at all More

Received my price quote and appointment set within minutes of walking in the doors. Great attitude everyone smiling. minutes of walking in the doors. Great attitude everyone smiling. More

Always wonderful service! Jamie is THE BEST!!! Very professional and attentive. Would highly recommend to others. Jamie is THE BEST!!! Very professional and attentive. Would highly recommend to others. More

We have like the efficiency of your employee working at the parts department. And also Edward at the service was helpful. Thank you the parts department. And also Edward at the service was helpful. Thank you More

Service is what I've come to expect of the years - excellent!! Thanks agaiun Jamie! excellent!! Thanks agaiun Jamie! More

The service was excellent . I would recommend Mercedes’ to all my friends and family. Thanks Agsin I would recommend Mercedes’ to all my friends and family. Thanks Agsin More

First time Mercedes owner and first service at this shop. Overall outstanding. I was greeted immediately and directed to the service writer who was polite and profession. We discussed any current issues and Overall outstanding. I was greeted immediately and directed to the service writer who was polite and profession. We discussed any current issues and maintenance being performed with a printed cost estimate provided. The technician sent a video link through text which highlighted recommended repairs and deficiencies found as well as status of common wear items. The facility was clean, well organized and comfortable while I waited. I had a great experience and will continue all service at this facility. More

Very informative and professional. Winston answered all of our questions and treated us with the utmost respect. Winston answered all of our questions and treated us with the utmost respect. More

Fabulous service department. My car needed repairs on a late Friday afternoon while my wife and I were in transit from Florida to New York City. . I called the dealership while I My car needed repairs on a late Friday afternoon while my wife and I were in transit from Florida to New York City. . I called the dealership while I was on route 95 about an hour from Fayetteville. The dealership told me to bring the car in and arranged for a rental car. The staff were incredibly helpful. The dealership called me Saturday morning and let me know what the problem was. I was reassured to learn that the car was not damaged except for a turbocharger hose that needed to be replaced. The car was repaired after parts were received. Monte and staff did a tremendous job. More