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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
514 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 514 reviews

September 09, 2022

Awesome experience my salesman T. J was knowledgeable about each vehicle I had questions about. The buying process was easy. No hassle I'm glad I stopped in to browse enjoying my new p More

by rolandajcksn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. & Kevin Davis
Sep 09, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

September 02, 2022

Customer service was excellent by all employees from the time you drove to the service center until you drove off the lot and returned home. OUTSTANDING JOB!!!! More

by Lela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyheim Baker, Mr. Kendrick Davis and Mr. Shawn Arringto
Sep 06, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Lela! We are so happy that you had an excellent service experience at our dealership. Until we see you again- take care!

Sep 06, 2022 -

Lela responded

Thanks

September 02, 2022

Thanks to Courtney/Rosa for their exceptional customer care and team effort!! Thank you Mercedes Benz of Fayetteville, NC, you got it all!!! More

by rstacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courthey/Rosa
Sep 06, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 31, 2022

Spoke with Nick a sales rep and asked him to email me the price with sales tax and fees he told me he wouldn’t waste his time doing that and I told him I felt that was disrespectful and he responded with han More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Sep 01, 2022 -

Mercedes-Benz of Fayetteville responded

Joe- thank you for taking the time to leave us your feedback. We would like to learn more about your experience, and hope that you will give us the opportunity to discuss. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448. Thank you.

Sep 01, 2022 -

Mercedes-Benz of Fayetteville responded

Joe- thank you for taking the time to leave us your feedback. We would like to learn more about your experience, and hope that you will give us the opportunity to discuss. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448. Thank you.

August 26, 2022

very nice people. very knowledgeable. I service my vehicle here on a regular basis and plan to continue More

by rlee@mboffayetteville.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sinacori
Aug 26, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 14, 2022

Meagan Slade was exceptional. Although I have had a few issues with this service department in the past, both the Service manager and Meagan were professional and understanding. More

by dosumbrellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Slade
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! The team at Mercedes-Benz of Fayetteville look forward to taking care of your service needs in the future. Until then-take care!

August 12, 2022

Super people to deal with. The service department is top rate. The people working in the service department are very knowledgeable and polite. More

by tdillon3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We truly appreciate you taking the time to leave such a wonderful review, and look forward to seeing you again in the future!

August 12, 2022

Jordan was excellent to work with. Kept me informed via text, and she was very professional. JLD More

by jldawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 10, 2022

This was the easiest dealership I have worked with so far. Courtney Mcgregor was very professional. This gentleman need a raise. First time I did not feel pressured by a car salesman. I walked out happil More

by Angel Burgos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mcgregor
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Angel- thank you for the kind words. We are so happy that Courtney provided you with such a wonderful experience. Until we see you again- take care!

August 08, 2022

It truly was a great experience. Mr. Davis, was very accommodating. He answered all of my concerns and got help for areas where he felt I need reassurance. His attitude and willing More

by apostlekellyspeaks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Winston Davis
Aug 09, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that our team provided you with a wonderful dealership experience. We look forward to seeing you again soon!

Aug 12, 2022 -

apostlekellyspeaks responded

You definitely will see me again. I will be sending all my friends and family. Everyone deserves a great experience buying such a large purchase.

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