Back

Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
510 Reviews

420 Glensford Dr

Fayetteville, NC

28314

Directions

By Type

Showing 510 reviews

September 18, 2022

Clean, people were very friendly and knowledgeable about the products that were available for purchase More

by timmyp93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Kendrick
Sep 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Timmy!

September 18, 2022

Excellence service provide in this location but even more satisfactory service by JD thank you More

by Anarivera091
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
Sep 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We are so happy that you had an excellent experience at Mercedes-Benz of Fayetteville!

September 16, 2022

Awesome experience! Great service! Vehicle done in a timely manner.very friendly staff as well! More

by Tjtellames10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobb
Sep 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had such a wonderful service experience at our dealership. Until next time- take care!

September 13, 2022

Jordan and the Team did an excellent job with repairs, customer service and keeping me informed on the statuses. I could not have asked for better service. She went over and above to assist me. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan and Chris I’m sure there were others
Sep 14, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, Gail! We're so happy that you had a wonderful experience with our service team. Until next time, take care!

Sep 22, 2022 -

Gail responded

Jordan I called earlier today and spoke with Trina concerning documentation of The AEM repair. I received another notice today. Please advise as soon as possible. Thanking you in advance. Gail Brown

September 12, 2022

No issues during the service. Was treated like a valued customer. Jamie was great and provided all the care information for my vehicle. More

by ptexidor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 13, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We're so happy that you had such a wonderful experience at our dealership. Until next time- take care!

September 11, 2022

My experience was awesome and stress free. Staff was very professional and easy to work with. Definitely a happy owner of my first Benz More

by Arthur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terry, KD
Sep 12, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Arthur!

September 09, 2022

Awesome experience my salesman T. J was knowledgeable about each vehicle I had questions about. The buying process was easy. No hassle I'm glad I stopped in to browse enjoying my new p More

by rolandajcksn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. & Kevin Davis
Sep 09, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

September 02, 2022

Customer service was excellent by all employees from the time you drove to the service center until you drove off the lot and returned home. OUTSTANDING JOB!!!! More

by Lela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyheim Baker, Mr. Kendrick Davis and Mr. Shawn Arringto
Sep 06, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Lela! We are so happy that you had an excellent service experience at our dealership. Until we see you again- take care!

Sep 06, 2022 -

Lela responded

Thanks

September 02, 2022

Thanks to Courtney/Rosa for their exceptional customer care and team effort!! Thank you Mercedes Benz of Fayetteville, NC, you got it all!!! More

by rstacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courthey/Rosa
Sep 06, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 31, 2022

Spoke with Nick a sales rep and asked him to email me the price with sales tax and fees he told me he wouldn’t waste his time doing that and I told him I felt that was disrespectful and he responded with han More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Sep 01, 2022 -

Mercedes-Benz of Fayetteville responded

Joe- thank you for taking the time to leave us your feedback. We would like to learn more about your experience, and hope that you will give us the opportunity to discuss. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448. Thank you.

Sep 01, 2022 -

Mercedes-Benz of Fayetteville responded

Joe- thank you for taking the time to leave us your feedback. We would like to learn more about your experience, and hope that you will give us the opportunity to discuss. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448. Thank you.

...
10
...