Mercedes-Benz of Fayetteville

Ask for Jamie Johnson, he is the best service advisor! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for p He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Thank you for providing great service!! More

Staff knowledgeable and attentive to customer questions and needs Ward,Julie, Courtney, Kendrick, and Shawn made it an easy experience. and needs Ward,Julie, Courtney, Kendrick, and Shawn made it an easy experience. More

Professional and excellent! Staff is very courteous, and knowledgeable. Treated us like 'family'.. Jamie and his counterpart that works beside them handled us with great c Staff is very courteous, and knowledgeable. Treated us like 'family'.. Jamie and his counterpart that works beside them handled us with great care and customer service. More

Horrible experience. Having a Mercedes is the worst decision you will ever make. I can’t wait to get rid of this car because the services are terrible. It takes almost an Having a Mercedes is the worst decision you will ever make. I can’t wait to get rid of this car because the services are terrible. It takes almost an entire week for Mercedes tires to come in to be replaced, when discount tire can get the tires in one day for $600 cheaper. Doesn’t make sense. No loaner car provided because they’re “booked”, this is supposed to be a luxury car but it is definitely not luxury services. I would never recommend getting a Mercedes’ car or getting serviced here. If your car is drivable go somewhere else! If you don’t have the car yet don’t make the mistake of getting it! More

Clean, people were very friendly and knowledgeable about the products that were available for purchase the products that were available for purchase More

Excellence service provide in this location but even more satisfactory service by JD thank you satisfactory service by JD thank you More

Awesome experience! Great service! Vehicle done in a timely manner.very friendly staff as well! Great service! Vehicle done in a timely manner.very friendly staff as well! More

Jordan and the Team did an excellent job with repairs, customer service and keeping me informed on the statuses. I could not have asked for better service. She went over and above to assist me. customer service and keeping me informed on the statuses. I could not have asked for better service. She went over and above to assist me. More

No issues during the service. Was treated like a valued customer. Jamie was great and provided all the care information for my vehicle. Was treated like a valued customer. Jamie was great and provided all the care information for my vehicle. More

My experience was awesome and stress free. Staff was very professional and easy to work with. Definitely a happy owner of my first Benz Staff was very professional and easy to work with. Definitely a happy owner of my first Benz More