Mercedes-Benz of Farmington - Service Center

Service and concierge The concierge and service department was great on my recent visit. Appreciate all they did. Carson and Janef were so helpful and professional Thank The concierge and service department was great on my recent visit. Appreciate all they did. Carson and Janef were so helpful and professional Thank you. More

Frustrated I have been a long time Mercedes owner that lives close to Farmington Mercedes. We have received phone calls from them bad-mouthing Mercedes of Salt I have been a long time Mercedes owner that lives close to Farmington Mercedes. We have received phone calls from them bad-mouthing Mercedes of Salt Lake and saying they are the highest rated luxury dealership and we should only deal with them. And they keep calling about a car we got rid of 3 years ago. My wife just received a card from them thanking her for servicing her car at their dealership. The date of the service says Dec 24, 2017 , which hasn't occurred yet, and the vin number is not one of the two Mercedes we currently own. Looks like they are making things up and going out and buying up sales lists that are outdated and certainly not accurate. These guys are a joke. I have had friends that have owned Mercedes go in and have walked out. Although they think I service my cars there, I don't. And if they continue to use their chosen type of marketing, I never will and neither will my friends. I have been a long time customer of Mercedes of Salt Lake, and although it is much further to get to, I know I am getting an honest and ethical dealership, that takes care of my car and more importantly takes care of me! Don't waste your time with Mercedes of Farmington! More

Great service Passing though from Seattle & needed a fuel filter changed on a lengthy drive -- great people, fast service, zero attitude, a nice change from our loc Passing though from Seattle & needed a fuel filter changed on a lengthy drive -- great people, fast service, zero attitude, a nice change from our local dealership at home. More

TERRIBLE SERVICE DEPARTMENT Not sure why I keep calling and expecting something different. They ALWAYS have an excuse as to why they can't work on my car. We purchased a new Merc Not sure why I keep calling and expecting something different. They ALWAYS have an excuse as to why they can't work on my car. We purchased a new Mercedes from Ken Garff in SLC but this store is closer to home so we were excited to have an option for service. While their prices are a little better than Garff, their staff are clueless. EVERY TIME I call I am given some song and dance as to why they can't work on my car. We have a Mercedes extended warranty and they refuse to help us. Guys...I bought the warranty from Mercedes. Their staff needs some SERIOUS training in customer service would be great to talk to people who are happy to help, competent in their workmanship and professional in their communication. For all of that I'll go to Ken Garff Mercedes. More

Dead battery, then kindness I bought a used Honda and the next morning it wouldn't start. I called Jason and he sent Bryant to check it out. Bryant came to my work place, picked I bought a used Honda and the next morning it wouldn't start. I called Jason and he sent Bryant to check it out. Bryant came to my work place, picked me up, then drove me to my house where the car was in the garage. He determined it was the battery and they installed a brand new one. Jason was awesome and so was Bryant. They did everything they could to make sure I was satisfied. The bay area was so clean, the employees all looked sharp. It's a classy place and I'm very happy. More

Customer sales and services Rossi Yeager was our sales person she was very knowledgeable and made us feel very welcome. She went well beyond her duties to show us the new GLE 35 Rossi Yeager was our sales person she was very knowledgeable and made us feel very welcome. She went well beyond her duties to show us the new GLE 350 along with the service department. She was very proud of her company and their ability to take care of all our needs from purchase to service! Angel in service was very helpful working on our ML 350 he did a great job! Your employees are very happy and helpful which makes it a great place to go Good job on making it an excellent experience! John Sather PS I will be back to purchase a GLE 350 from Rossi! More