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Mercedes-Benz of Farmington
Farmington, UT
226 Reviews
Mercedes-Benz of Farmington is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. We empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 226 reviews
August 31, 2019
The service was so good I bought two vehicles Stephanie provided exceptional service, she treated our family with dignity and respect throughout the entire process. Ended up purchasing two vehic Stephanie provided exceptional service, she treated our family with dignity and respect throughout the entire process. Ended up purchasing two vehicles instead of one since we knew we were going to get a great deal. Would definitely recommend her and this dealership to any of my friends or coworkers. More
by Javi E
July 18, 2019
Out of state purchase review Me and my husband received the best service for being out-of-state customers from the start of our online search all the way until the arrival of pic Me and my husband received the best service for being out-of-state customers from the start of our online search all the way until the arrival of pickup of car. I couldn’t have ask for any better service than this . This helped us to help our fears of purchasing far away. I recommend this company to everyone who needs a car More
by Akn
Employees Worked With
Other Employees :
Business manager had quick response and documentation organized , Geoff Montgomery, Chris Castro
July 11, 2019
Excellent customer service , great price, no dealer ship fee, easy purchase process, true and trust worthy dealer ship, no hidden costs, Just amazing experience at this deal , great price, no dealer ship fee, easy purchase process, true and trust worthy dealer ship, no hidden costs, Just amazing experience at this dealership. More
by Srawan
Employees Worked With
Jesse , Dave Laccoarce, Polina Magliozzi
April 24, 2019
Great customer service I brought my car for software update my rental had a bad tire I didnt notice till I got home. I called the dealer and within and hour they were at my I brought my car for software update my rental had a bad tire I didnt notice till I got home. I called the dealer and within and hour they were at my house with another rental and a tow truck picked up the other car. I was impressed my son had to be at the air port that evening and we still made it all on time because of the excellent service. I live 20 miles north of dealership. More
by NurseAnna
Employees Worked With
I cant remember their names Tika I think was her name that took my distressed call about the bad tire on the rental but everyone in the service bay is exellent, Carson Pope
April 13, 2019
Great experience purchasing a luxury vehicle I can’t say enough good things about my experience at Mercedes Benz of Farmington. Rossi was wonderful to work with. She was very informative and a dr I can’t say enough good things about my experience at Mercedes Benz of Farmington. Rossi was wonderful to work with. She was very informative and a dream to work with. I will definitely be doing business with her and the team at Mercedes Benz of Farmington again. More
by Tiephill
April 12, 2019
Perfect, simple, fast I gave this rating because it is a Phenomenal and exquisite dealership. Christian was of much help and very knowledgeable. He listened and helped with I gave this rating because it is a Phenomenal and exquisite dealership. Christian was of much help and very knowledgeable. He listened and helped with whatever he could. More
by Ryen-poulsen
April 06, 2019
Great experience Mercedes of Farmington was awesome. Very friendly, worked well with my needs, and very accommodating. Dianne was excellent, friendly and knowledgeable Mercedes of Farmington was awesome. Very friendly, worked well with my needs, and very accommodating. Dianne was excellent, friendly and knowledgeable. I would definitely go back. More
by Mike
Employees Worked With
April 03, 2019
Purchasing a car should always be this easy I have never had the quality of service and care that was demonstrated by Rebecca Giles in helping us with the purchase of our vehicle. I now feel li I have never had the quality of service and care that was demonstrated by Rebecca Giles in helping us with the purchase of our vehicle. I now feel like I am part of the family at Mercedes-Benz of Farmington and would highly recommend them I you are in the market for an automobile. More
by happycamper
Employees Worked With
Rebecca Giles, Polina Magliozzi
March 23, 2019
Outstanding customer service Talon Hurst created an outstanding experience. Always quick to answer any questions in a low pressure environment made the shopping experience at Mer Talon Hurst created an outstanding experience. Always quick to answer any questions in a low pressure environment made the shopping experience at Mercedes Benz of Farmington one of the best I have ever had. Highly recommend MB Farmington and Talon. More
by AHub
Employees Worked With
Talon Hurst
March 19, 2019
Most Fun Buying Experience Ever! 2016 Subaru Legacy Limited. Been hunting for the car in my price range and mileage for over a year, but I could only find my specific requirements in 2016 Subaru Legacy Limited. Been hunting for the car in my price range and mileage for over a year, but I could only find my specific requirements in branded title ads. Under 30K miles, all the options, and under $20K. I knew myself though, there was no way I would be comfortable with red ink all over the Car Fax Report. Then I saw the car. A true unicorn with a real, no accident, one-owner, clean title and flawless Car Fax. I inquired about it on the Mercedes-Benz of Farmington website. That's when I met Brayden Oaks through emails, texts, and phone calls. Many of them. I finally emailed him back and told him I thought better of it. My current car was nearly paid off and I didn't want another car payment. Brayden wouldn't let it go. Finally, I thought enough is enough and called him to set up a test drive. Unfortunately, Brayden was with another customer when I arrived because his manager didn't think I'd get there that quick. I was soon introduced to Dianne Burnham and we were ready to go for a test drive. Unfortunately, Brayden had the key to the car and was currently on a test drive with another customer because his manager thought he would be back before I got there. 0 for 2. His manager owned his mistake though, the car was beautiful, and I already commuted all the way out there so I wasn't leaving until I test drove the most non-test drivable vehicle I've ever met. Things got better after that. Brayden returned with my key, I already thought of it as mine, even though I really didn't have any intention of buying it that day. I drove the car and fell in love. It was exactly what I wanted, which scared the heck out of me. While purchasing my trade-in, I had to convince myself to buy it even though I needed a car. With the Subaru, I tried to convince myself not to buy it. I was lucky to have Diane Burnham help me work through my faulty logic caused by anxiety. Her patience was incredible. In the end, I purchased the vehicle and am happy I did. I know this sounds like it should have been a bad review because of how things began, but I swear, I've never had more fun working through a series of unfortunate events. Jesse Stott showed me his awesome MacBook Pro. Diane Burnham lost track of me because I was wondering around noticing the great prices on their other vehicles in the almost empty used car lot. I think it was mostly empty because of the prices. I don't know what every car should cost, but I've learned to recognize an overpriced one quickly, even without the aid of the internet. All of the staff members I interacted with were genuinely kind, helpful, and knowledgeable. They had each other's back when it came to customer service and I would buy from Mercedes-Benz of Farmington again, and highly recommend them. Like any auto dealership, Saturday is their busiest day of the week and they pulled together to get me into the car I wanted for the price I never had to haggle over because it was already great to begin with. (The manger in question will not be named to protect his Facebook account.) More
by SubaruGuy2016
