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Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.6
51 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 51 reviews

April 13, 2026

Very satisfied and happy that the dealership service center accommodated the deal price I booked for a set of tires plus alignment. It was expired from the promo period when I showed up at the service c More

by luckyguy726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Apr 13, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for trusting our service center with your Mercedes-Benz EQB 300 for new tires and alignment. We’re glad we could honor the price you booked and get everything sorted smoothly. We look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 13, 2026

Great service easy transaction and Jenna communicate throughout the entire process. Loaner was arranged and made the visit exceptional More

by oneknok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
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Apr 13, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your feedback. We’re glad the communication during your Mercedes-Benz E-Class service and the loaner vehicle arrangement made the process smooth. We appreciate your five-star rating and look forward to serving you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 13, 2026

Staff was professional, knowledgeable and establishment felt very welcoming. I also appreciated the inspection check and car detail service. More

by Y_CROSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vigil, receives 5 stars from me.
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Apr 13, 2026 -

Mercedes-Benz of Fairfield responded

We’re glad our team delivered a professional and knowledgeable experience in a welcoming environment. It’s great to hear the inspection check and car detail service met your expectations. We look forward to caring for your Mercedes-Benz again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 10, 2026

payment forgot coupon and loaner vehicle was charged 3 gallons of gas driving 29 miles. More

by dhspill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and loaner vehicle
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April 07, 2026

buying a car with Doug was really smooth, helped us with all the questions, queries. I'd definitely recommend working with Doug and fairfield Mercedes Benz More

by jazzy.gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug DiTullio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Mercedes-Benz of Fairfield responded

Congratulations on your new Mercedes-Benz AMG G 63! We’re happy Doug could make the purchase smooth and answer all your questions. Thank you for recommending Doug. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 07, 2026

Lots of mistakes were made had to complete the paperwork several times at the dealership and then they had to come to my house to correct it again. DMV took forever. I have bought many Mercedes and never ex More

by FRANKBALESTRERI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica DeGuzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Mercedes-Benz of Fairfield responded

Thank you, Frank, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

Apr 11, 2026 -

Mercedes-Benz of Fairfield responded

Thank you, Frank, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 07, 2026

Great dealership and staff. Knowledgeable, professional and only interested in my experience. That is what customer service is all about. More

by atrujillo.biotone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahad and Pierce
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Apr 07, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to hear that our team’s expertise and attentiveness delivered the service experience you expected. Thank you for sharing your thoughts and we look forward to welcoming you back. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 06, 2026

My service advisor Marcos was amazing. He provided great customer service and communication. Thank you! More

by diana.marquez707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted our service advisor provided attentive support and clear updates for your Mercedes-Benz GLA 250. Thank you for trusting us with your service needs. We look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 06, 2026

The service manager Toni and Jose answer all my questions and went right to work on my vehicle had it back to me with the quickness. Very professional helpful friendly courteous and kind. Thank you More

by dannydingo707@yshoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni and Jose service manager for the Sprinters
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Apr 06, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing that our service manager and team addressed all your questions and swiftly returned your Sprinter 3500XD. We’re glad our approach felt professional, helpful and friendly. We look forward to serving your Mercedes-Benz again at your next service appointment. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 06, 2026

Great service—Miguel was very attentive. The service could be better if they delivered the car clean; aside from that, congratulations. More

by sandrofreitas50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Apr 08, 2026 -

Mercedes-Benz of Fairfield responded

Thank you, Sandro, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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