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Mercedes-Benz of Fairfield
Fairfield, CT
172 Reviews
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Showing 172 reviews
May 04, 2012
Kudos to all members of the staff at Mercedes Benz of Fairfield, Service Dept. Was a great experience I started with John Urresta who moved way fast. They knew I was coming and everything was a big Go-G Fairfield, Service Dept. Was a great experience I started with John Urresta who moved way fast. They knew I was coming and everything was a big Go-GO-GO!!!!. A real human swarm around my S550. Mrs Miller was really fast on getting me a loaner that I never got to use since they managed to put their hands into matters right away. I also thank to Moya Singh for her support and kindness. And last but not least, Angelo and the mechanic (chinese man) who was the 'Dr in charge' Thaks Again! - Lou Macia More
by macdape
Employees Worked With
John Urresta, Mrs Miller, Moya Singh, Angelo and chinese mechanic
May 03, 2012
I was pleased with the service I received and the professional attitude of all members of the staff at Fairfield Mercedes Benz. My experience was well worth the trip to your dealership. Thank you professional attitude of all members of the staff at Fairfield Mercedes Benz. My experience was well worth the trip to your dealership. Thank you More
by Michael Barrachina
Employees Worked With
Jacinth, Finance and Used Car Manager
May 02, 2012
Jacinth was amazing! I went in looking for a car I saw published on their web site and it was sold the day before. She then introduced an even better car that just received to their inventory. That car wa published on their web site and it was sold the day before. She then introduced an even better car that just received to their inventory. That car was the car that left the lot with me! She was great, and highly recommend paying a visit to her. She will work hard to work with you and treat you as a valued customer! Thank you Jacinth for everything!!! More
by asf85
Employees Worked With
Jacinth Samuels
April 30, 2012
Unbelievable service and a warm reception from the entire staff. It was the most enjoyable experience from beginning to end. I would HIGHLY reccomend buying from Mercedes of Fairfield and Jacinth Samuels. staff. It was the most enjoyable experience from beginning to end. I would HIGHLY reccomend buying from Mercedes of Fairfield and Jacinth Samuels. More
by charesa
Employees Worked With
Jacinth Samuels adn Don Spililane
April 27, 2012
My service experience at Mercedes in Fairfield, was greatly enhanced by being lucky to have John Urresta as my advisor. John was extremely helpful and expressed a sincere concern about my car's issues. greatly enhanced by being lucky to have John Urresta as my advisor. John was extremely helpful and expressed a sincere concern about my car's issues. Mercedes of Fairfield is very fortunate to have such a high calibre asset, as John Urresta as a Service Advisor. Karolina Johnson More
by KarolinaJohnson
Employees Worked With
John Uresta
March 21, 2012
We met Gonzalo Ugarte through a friend and when we mentioned we were looking to get a new Mercedes (we already had a ML320 which we had purchased in California in 2001) he suggested we get in touch wi mentioned we were looking to get a new Mercedes (we already had a ML320 which we had purchased in California in 2001) he suggested we get in touch with John Arizarani. So we did and he was really knowledgeable about the GL350 Bluetec and could explain absolutely everything into detail about the car. We were very impressed (we had been over to take a look at a Lexus and the salesman there knew nothing about the Lexus car we were looking at and he would constantly read from the brochure and couldn't answer half the questions we asked) so with John we immediately knew that we were in good hands and we liked everything we were hearing about the car. We quickly decided this was the car we wanted now we wanted to get a deal (of course, right?) John worked very had to find us the exact car we wanted in the right color and he discussed the price with my husband and they came to an agreement. The day we arrived the car was beautifully displayed right there in the sales center. My husband sat down with Marion O'Halloran and she too was very nice and made everything seem effortless for us. We walked out very happy new Mercedes car owners. After a few months of having the car we had a light pop up on the dashboard and I called in about it and John Urresta asked me to bring it in to find out what was going on. While in the waiting room whom should I see walking up to me but Gonzalo Ugarte. Very friendly, he asked if I was enjoying my new car and told me he would be the mechanic for my car and this made me feel like I was family. The problem was repaired and I have not had any more problems since. My husband and I are extremely happy with the service at Mercedes Benz of Fairfield. Everyone we have had the pleasure of doing business with has been really fantastic! Thank you!! Kristina and Ken Wisdom More
by kwisdom4
Employees Worked With
Service Advisor John Urresta, Sales John Arizarani, Business Mgr Marion O'Halloran, Mechanic Gonzalo Ugarte
March 17, 2012
Jacinth is a terrific sales person. She's responsive, friendly, brings dealer sales to my attention and is easy to work with. The business manager, Don Spillane, also was easy to work with and friendly. friendly, brings dealer sales to my attention and is easy to work with. The business manager, Don Spillane, also was easy to work with and friendly. More
by oneiljo
Employees Worked With
Jacinth Samuels
March 16, 2012
This was the second car we bought at this dealership! Customer service was excellent. Jacinth knew all about the car I wanted and explained everything I needed to know on the day we picked up the car. Customer service was excellent. Jacinth knew all about the car I wanted and explained everything I needed to know on the day we picked up the car. The showroom was clean and the experience was pleasant! More
by laura's car
Employees Worked With
Jacinth Samuels
March 08, 2012
My service experience at Mercedes/Fairfield, was greatly enhanced by being fortunate enough to have John Urresta as my Service Advisor. John was extremely helpful,personable and expressed a sincere concern enhanced by being fortunate enough to have John Urresta as my Service Advisor. John was extremely helpful,personable and expressed a sincere concern about my car's issues. In short, Mercedes of Fairfield is very fortunate to have such a high calibre asset, as John Urresta as a Service Advisor. A second kudo should go to Angel in the Service Department. He was very helpful in familiarizing me with the dealership's service program. More
by allansarn
Employees Worked With
John Urresta
