Mercedes-Benz of Fairfield

Jacinth made it very hard to say no to releasing another ML 350! She is very professinal, friendly and enthusiastic about Mercedes which is infectious. My major complaint with Mercedes is the service and Ja ML 350! She is very professinal, friendly and enthusiastic about Mercedes which is infectious. My major complaint with Mercedes is the service and Jacinth has promised to arrange all appointments and service follow up to ensure no problems will occur. I am confident she will follow through on her promise. The other gentleman who took care of the paperwork and leasing was equally helpful and pleasant. More

I have bought my last 3 Mercedes from Jacinth Samuels. Without a doubt she is the salesperson to use. She is knowledgeable, patient, accommodating and is a good salesperson without being pushy. I have h Without a doubt she is the salesperson to use. She is knowledgeable, patient, accommodating and is a good salesperson without being pushy. I have had experience with other salespeople at the Fairfield Dealer in addition to the Greenwich dealer and I have come back to Jacinth every time. In fact I have recommended friends to her who have not only bought from her but they continue to only use her! If you're in the market for a Mercedes there's no other salesperson to use. Trust me. More

I started out purchasing Mercedes Benz @ the Manhattan location about 10 years ago... I have had the pleasure of working with a former employee (Chrisitan) who was awesome.. Then I moved to NJ and begin location about 10 years ago... I have had the pleasure of working with a former employee (Chrisitan) who was awesome.. Then I moved to NJ and begin taking my car to Ray Catena for service, which was fair... However, due to the economy and circumsatnce I moved back to Fairfiled County, CT... I begin servicing my vehicle with Moya @ the Fairfield location, as treated me well and I became sold on the Fairfield location. Fast -Foward... My SLK 230 died and I met Mitch in sales.. I would like to thank Mr. Eric Clinton (Mitch) of MB of Fairfield for helping me stay within the Mercedes Benz family of vehicles... I have had the plesure of owning three Mercedes in my short life time and was considering a change due to the economy.. However, the team @ MB of Fairfield made me feel special by providing me with stellar service and respect from the beginning to the end... I cannot thank Mitch and the women in credit for making me feel special... Friendly, Classy, and professional... I love my new car and happy to spend my money @ MB of Fairfield... Mitch is the best and I would recommend my friends and family to see him @ MB of Fairfield... Thanks Mitch... More

I went in to purchase a car that I saw online and at first the dealership was very helpful. I purchased the car just before Christmas 2011. 2 days after I took the car home I had problems with the aut first the dealership was very helpful. I purchased the car just before Christmas 2011. 2 days after I took the car home I had problems with the automatic transmission. The car came with a 90 day warranty so I figured I would be OK. It took the dealership several visits to even figure out what the problem could be. What shocked me was they use an outside mechanic for their repairs. Even though they have a full staff of certified mechanics, my car was sent to a personal friend of the managers transmission shop. Let's just say that after 4 months and several used loaner cars later the problem was still not fixed. I took the car to Audi next door and they diagnosed what was wrong. When I presented Mike Pragano with what Audi found, he told me that were simply trying to sell an expensive part and that wasnt the issue. I eventually gave up (which I regret) and the car still has the same transmission issues. I wish the dealer would contact me back and fix this issue. I spent a lot of money with them and feel like I totally got shafted. More

Jacinth was very helpful, she answered all of our questions and was available when we needed her support. We are very happy with our purchase and continued support. questions and was available when we needed her support. We are very happy with our purchase and continued support. More

Excellent attitude and personality. Found exactly what I wanted and worked with me. I leased my previous car with Jacinth and was pleased! Great costumer service! wanted and worked with me. I leased my previous car with Jacinth and was pleased! Great costumer service! More

Dave made the lease process extremely easy. His professionalism shined as he anticipated every question I had about the process. I could not recommend Dave and this dealer more highly. professionalism shined as he anticipated every question I had about the process. I could not recommend Dave and this dealer more highly. More

I have bought two new vehicles (E550 and ML350) within the last 10 months, mainly due to your very competent, experienced and easy to work with sales representative Jacinth Samuels. I could have ended up the last 10 months, mainly due to your very competent, experienced and easy to work with sales representative Jacinth Samuels. I could have ended up with either BMW, Audi or Mercedes, and Jacinth made it easy for me to choose, a choice I'm very glad for now, driving these two exceptionally nice cars. Jacinth is the best car sales rep I have ever experienced, please take good care of her. More

M-B of Fairfield made everything so easy from start to finish. Jacinth Samuels contacted me when my lease was nearing maturity and provided a new, competitive package. The car was ready for pick-up as finish. Jacinth Samuels contacted me when my lease was nearing maturity and provided a new, competitive package. The car was ready for pick-up as promised and all administrative details were handled smoothly. More

John Urresta is a very knowledgeable and personable representative of such a fine automobile dealership such as Mercedes Benz. I would recommend anyone to see him. representative of such a fine automobile dealership such as Mercedes Benz. I would recommend anyone to see him. More