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Mercedes-Benz of Fairfield

Fairfield, CT

4.9
170 Reviews

165 Commerce Drive

Fairfield, CT

06825

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Showing 170 reviews

July 23, 2012

I have bought two new vehicles (E550 and ML350) within the last 10 months, mainly due to your very competent, experienced and easy to work with sales representative Jacinth Samuels. I could have ended up More

by HaraldHenriksen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinth Samuels
July 20, 2012

M-B of Fairfield made everything so easy from start to finish. Jacinth Samuels contacted me when my lease was nearing maturity and provided a new, competitive package. The car was ready for pick-up as More

by MarkRice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinth Samuels
June 07, 2012

John Urresta is a very knowledgeable and personable representative of such a fine automobile dealership such as Mercedes Benz. I would recommend anyone to see him. More

by edvaldes19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Urresta
June 06, 2012

Great experience bringing my car in for service. They were friendly and accommodated my schedule and provided a loaner car similar to what I drive daily. More

by ackleyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Urresta
May 23, 2012

We brought our car in for the first service and initially did not need to pick up the car till the end of the day however plans changed and we needed the car within an hour or so. John was very helpful and p More

by lmoor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Urresta
May 16, 2012

It was really a pleasure to go through the whole sales process with John. From the time I called him to inquire about the car till the delivery he went out of his ways to provide information and help us m More

by arif413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Valentino
May 08, 2012

John was great. He was very thorough, very customer-oriented and was able to get the job done correctly the very first time. He's a great service manager. More

by DrSchwendner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Urresta
May 05, 2012

Jacinth was very professional, She made sure we understood all the terms of sales, saw all cars possible in our price range and guided us through the process, very patient in showing us how everyth More

by Tasha powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinth Samuels
May 04, 2012

Kudos to all members of the staff at Mercedes Benz of Fairfield, Service Dept. Was a great experience I started with John Urresta who moved way fast. They knew I was coming and everything was a big Go-G More

by macdape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Urresta, Mrs Miller, Moya Singh, Angelo and chinese mechanic
May 04, 2012

John was on top of the entire situation and kept me informed as the days past us by. He let me know what was what. Thanks John More

by ALMulakim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Uresta
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