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Mercedes-Benz of Eugene

Eugene, OR

4.8
109 Reviews
Welcome to Mercedes-Benz of Eugene Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family. We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily. The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more. At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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2200 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 109 reviews

February 15, 2023

Car needed additinal repair which was to take one additional day apparently after repair was started MB found out they did not have all the parts. Seems like someone should have confirm all parts wer More

by RICK@DUNCANBROWN.COM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Eugene responded

I am disappointed to see we fell short of our five-star expectations. I understand that having to return for service is frustrating, and I apologize that we did not have the part on hand. We always strive to get the job done on time. Please reach out if there is anything I can do in the meantime to assist you further. Thank you, Wyatt Stoppard - Service Manager - 541-687-8888

February 15, 2023

I have been buying cars from this dealership for over 20 years. They are honest and dependable. I would never go anywhere else to purchase a new or used vehicle. More

by Mindy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Britton, Ralph Parshall, Amber Ivey, Robert Wilson
Feb 16, 2023 -

Mercedes-Benz of Eugene responded

Mindy, thank you for the review! We appreciate your business and hope to see you back again at Mercedes-Benz of Eugene. Safe travels!

February 14, 2023

My 2011 View now runs like a new vehicle, more power and better brakes -- and it only went in for a recall and an A and B service! More

by DAVIDKCALDERWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Eugene responded

Thanks for the great review of Mercedes-Benz of Eugene, David. We are thrilled to hear that your vehicle is running like new!

February 13, 2023

Had a wonderful experience buying a vehicle remotely. Easton was more than happy to take additional pictures and videos, and made the process easy. More

by Mhud33185
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Easton Easterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Eugene responded

We're delighted Easton stepped up to the plate to assist with your remote purchase. This is the kind of feedback we love to receive and will gladly pass along your kudos. Enjoy the new ride and thanks for choosing Mercedes-Benz of Eugene!

February 13, 2023

It is rare to meet a sales person as good as Easton! He exceeded our expectations! The entire staff was friendly and communicated with us in a timely manner. More

by kkwaterhouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Easton Easterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Finance Manager was also helpful, Robert Wilson
Feb 14, 2023 -

Mercedes-Benz of Eugene responded

It's great to hear that Easton took such great care of you! Thank you for choosing Mercedes-Benz of Eugene and for sharing your experience. Safe travels ahead!

February 11, 2023

Very caring about my car and myself. I have been doing business with Mercedes Benz of Eugene for many years and will continue in the future. More

by RGIETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Mercedes-Benz of Eugene responded

Thank you for always choosing us. We truly appreciate it.

Feb 13, 2023 -

Mercedes-Benz of Eugene responded

It means so much to us to see your review! Thanks from the team at Mercedes-Benz of Eugene! Safe travels!

February 10, 2023

The service department, and the dealership at Mercedes Benz of Eugene rocks. Very professional diligent on time no messing around service with a smile. More

by JASONASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Mercedes-Benz of Eugene responded

Thank you for choosing us. We look forward to taking care of you in the future.

February 10, 2023

Mercedes Benz of Eugene continues to be the best Mercedes dealer I have worked with over the last 45+ years. We have had over a dozen Mercedes and I have dealt with Eugene for over 25 years.. I highly reco More

by TGENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Parshall
Feb 10, 2023 -

Mercedes-Benz of Eugene responded

We appreciate the recommendation and loyalty to the brand. We will see you at your next service. Thank you.

February 10, 2023

Amber and all the staff I met have been very knowledgeable, friendly and helpful. They made the buying experience easy and enjoyable. More

by ddwierman
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Ivey, Robert Wilson
Feb 10, 2023 -

Mercedes-Benz of Eugene responded

Thank you for your note. Amber is truly a "Professional" and always strives to do Her best. Recognizing that trait is telling of the service she provides. Warmest regards, Ralph Parshall General Manager

February 10, 2023

The car was done on time and all services completed. Always a good experience at this dealership. More

by CULTUREHOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Mercedes-Benz of Eugene responded

We are happy to have service the vehicle in a timely manner. We look forward to seeing you for your next service.

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