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Mercedes-Benz of Elmbrook - Service Center

Waukesha, WI

4.7
74 Reviews

74 Reviews of Mercedes-Benz of Elmbrook - Service Center

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July 25, 2023

I was surprised to be charged $114 to look at convertible top misalignment - have extended warranty. More

by DZACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Prompt service and supportive staff. Pay attention to clients needs and respond appropriately.very helpful. More

by PREMVKMISRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Great service and always timely in communication. Everyone there tries to go above and beyond More

by JAYA.VARADARAJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Zarder
July 22, 2023

Very Professional. I was told that there may be a problem having routine service performed during my repair trip, but they got everything done on one visit. Good shuttl More

by ESKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Waters and Jack Zarder
July 22, 2023

Let’s face it. These guys know how to pease their customers. Everything was like clockwork, paperwork complete, car was clean and ready to go after it’s annual mai More

by ALGOLOGIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
July 22, 2023

Nicholas has took care of everything very well and updated me regularly on the progress More

by RATNAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The Service Advisor Andy took the time to listen to what i needed done and the technician guys finished up the work correctly the first time. More

by STEGMAYER-JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
July 21, 2023

Brandon Reimer was awesome in every aspect. He was very professional and made me feel welcomed like I was apart of the Mercedes-Benz of Elmbrook family from the moment I walked in He took his ti More

by JESSIEJONESJR83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ferrille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Bidwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Outstanding customer care ! ! This is the backbone of any business and what keeps people coming back!! More

by MELKWILSON93
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Prompt, great service, courteous. It is always an easy experience. I would always recommend them. More

by GRSSOMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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