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Mercedes-Benz of Elmbrook
Waukesha, WI
251 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 251 reviews
February 14, 2024
Everything was handled perfectly. From the initial contact to evaluate various models and options, to the final purchase and delivery of the vehicle were all handled very professiona From the initial contact to evaluate various models and options, to the final purchase and delivery of the vehicle were all handled very professionally! More
by MKARRI
Verified Customer
February 12, 2024
I've worked with Jim for many years. Always top notch. He takes care of his customers and is very responsive. Great to work with. Larry takes all the time needed as well. Always top notch. He takes care of his customers and is very responsive. Great to work with. Larry takes all the time needed as well. More
by TGunk
February 08, 2024
This was our 4th Mercedes we have purchased from Mercedes-Benz of Elmbrook. This was an unexpected purchase to say the least. Sunny Handa greeted us and answered our questions and was knowledgeabl Mercedes-Benz of Elmbrook. This was an unexpected purchase to say the least. Sunny Handa greeted us and answered our questions and was knowledgeable, polite and not pushy in any manner. He personality and customer service was extraordinaire. Once we made the buying decision, Sunny was expedient and professional with the paperwork. The delivery was a true delight. Sunny went over every detail of our new car with expertise and friendly insight. We highly recommend Mercedes- Benz of Elmbrook. Make sure you ask for Sunny! More
by thausnerandassociates
Employees Worked With
January 28, 2024
Streamlined and professional. Was crummy weather so Aaron had the car in garage when we arrived. By the time we finished test drive paperwork was done, which took only about 5 min Was crummy weather so Aaron had the car in garage when we arrived. By the time we finished test drive paperwork was done, which took only about 5 min for signatures. Worked everything up via phone/text with Aaron. Most likely will come here first for car in the future. More
by PROSTEK
January 19, 2024
We had a great experience with the dealership from start to end. Professionalism and helpful through out the ordeal. to end. Professionalism and helpful through out the ordeal. More
by Tdham007
January 19, 2024
We continue to come back to purchase our cars from Mercedes-Benz of Elmbrook. Great service and they value you as a customer. Our sales associate Jim Vanides is the absolute best! Mercedes-Benz of Elmbrook. Great service and they value you as a customer. Our sales associate Jim Vanides is the absolute best! More
by sshrac
January 18, 2024
Friendly people, clean nice building, helpful. Only thing is we agreed on floor mats and cleaning clothes at the purchase which they were supposed to be ordered. After multiple attempts I never re Only thing is we agreed on floor mats and cleaning clothes at the purchase which they were supposed to be ordered. After multiple attempts I never received my floor mats. Once they get your money they’re done with you. More
by Riscott1003
Employees Worked With
January 18, 2024
Knowledge employees who go beyond to satisfy their customers! Very friendly and of great help. customers! Very friendly and of great help. More
by DEBLYNNBRAUN
January 15, 2024
Very easy sales and pick up process, Aaron has been very accommodating post sale. What accommodating post sale. What More
by ssmith96
January 15, 2024
Ivory is great She's the only person I've ever bought a Mercedes from so she knows me well Mercedes from so she knows me well More
by MELANIE12
