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Mercedes-Benz of Elmbrook
Waukesha, WI
251 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 251 reviews
November 07, 2024
Working with Sunny was the best experience I have had at Mercedes of Elmbrook by far. Keep up the great service Sunny. Mercedes of Elmbrook by far. Keep up the great service Sunny. More
by Nick
Employees Worked With
November 07, 2024
Raj, The Sprinter guy. Found a unit for me in Washington and made it happen getting it back to Wisconsin. Remained patient while we worked through some issues on our end be Found a unit for me in Washington and made it happen getting it back to Wisconsin. Remained patient while we worked through some issues on our end before taking delivery. Had some issues after taking delivery and Raj remained responsive and helpful. I don't think you'll find this kind of service at very many other places. Definitely gives the Sprinter and Mercedes a +1 in that department vs a Ford/Transit. 10/10 would work with Raj again and hopeful to work with Elmbrook's service department for routine maintenance in the future. More
by Nate
Employees Worked With
November 05, 2024
I had a great experience working with Sunny. He was professional, knowledgeable, and extremely helpful with the purchase of my vehicle.. He was professional, knowledgeable, and extremely helpful with the purchase of my vehicle.. More
by SHANNON D
Verified CustomerEmployees Worked With
November 05, 2024
Sunny was the best ! He went out of his way to get me exactly what I wanted, always kept me updated and was so friendly and professional. I highly recommend him if you wa He went out of his way to get me exactly what I wanted, always kept me updated and was so friendly and professional. I highly recommend him if you want the best🤩 Also everyone at the dealership was great too! More
by abrilflora
Employees Worked With
November 02, 2024
professional. .curtious..clean..warm..listened without arguing..stayed engaged..accommodating..worked hard and didn’t waste our time xxxxxxx around…straight to the .curtious..clean..warm..listened without arguing..stayed engaged..accommodating..worked hard and didn’t waste our time xxxxxxx around…straight to the crux of the matter. More
by bob.whitson2000
Employees Worked With
November 02, 2024
Great people who are very caring and helpful with clients. Thanks for the service until next time. clients. Thanks for the service until next time. More
by REDAPPLES125
November 01, 2024
From beginning to end Sunny was amazing to work with. Grateful for the experience buying my new car. Grateful for the experience buying my new car. More
by KCJ323
Employees Worked With
