Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
My experience with Mercedes-Benz of El Dorado Hills Carrying , understanding and very helpful , happy that i got loaner car and i was there for only 15 -20 minutes and i received a call before the serv Carrying , understanding and very helpful , happy that i got loaner car and i was there for only 15 -20 minutes and i received a call before the service about the price and after when my car was fixed . More
Great service!!! Daniel Clark has always provided me and my family excellent service. He takes care of everything and always has a smile on his face. Daniel is one o Daniel Clark has always provided me and my family excellent service. He takes care of everything and always has a smile on his face. Daniel is one of the many reasons my wife and I have driven Mercedes vehicles for the last 6 years. More
customer service I arrived earlier than designated appointment time for scheduled B service. Gayton quickly jumped in to greet me as Don, my assigned rep, was at lunc I arrived earlier than designated appointment time for scheduled B service. Gayton quickly jumped in to greet me as Don, my assigned rep, was at lunch. Gayton completed necessary paperwork, informed me service would take about 3 hours (which it did). Upon return, Don had everything in order, took me to desk to pay, brought my car around and wished me a happy day! More
Awesome experiance Don makes the place work as well as it does, He's to go to guy there - I would strongly recommend him as your service adviser. I've had only good expe Don makes the place work as well as it does, He's to go to guy there - I would strongly recommend him as your service adviser. I've had only good experiances at the dealership, and would recommend it to anyone. More
Service Experience Dan always sees to our needs. We are completely satisfied and look forward to having Dan as our service adviser. He truly is interested in our conce Dan always sees to our needs. We are completely satisfied and look forward to having Dan as our service adviser. He truly is interested in our concerns and is very thorough.. He makes us feel like we are important to the success of the Mercedes dealership . More
Great service The service technician was courteous and let me know the status of the car right away. He followed up with me when the car was done and ready for me t The service technician was courteous and let me know the status of the car right away. He followed up with me when the car was done and ready for me to pick up. More
Outstanding + I really enjoy going to Mercedes-Benz of El Dorado Hills! The atmosphere is welcoming and the folks there are very polite! Everyone appears to have I really enjoy going to Mercedes-Benz of El Dorado Hills! The atmosphere is welcoming and the folks there are very polite! Everyone appears to have a sincerely happy greeting for you when they see you! It is nice to visit old friends like Bob and Randy and others. Don Vanderschoot is my Service Advisor and he is a very knowledgeable and reassuring person to take your car to for service. I could go to Rocklin or another dealer. No way, I enjoy coming here because it is so pleasant and I trust the people! Don is right on top of things and keeps me advised while I am sitting in the comfortable waiting areas. I don't know what else to say except....Oh, and everyone was really friendly with Stormy my Dog. They are nothing less than OUTSTANDING and even more! By the way the car runs super as usual! More
Service visit It was found that all 2013 E350 come with a noisy transmission when driving above 75mph, there was no repair done . I was happy with service provide It was found that all 2013 E350 come with a noisy transmission when driving above 75mph, there was no repair done . I was happy with service provided by don and the Rick . But I'm not sure if Mercedes is going to do anything about the noise since they admit that other customers have the same complaint and it is a valid complaint . More
2012 E-Class E350 Service You get 4/5 stars because the loaner car says it is a loaner on back window. They didn't do that back in the day. Otherwise 5/5 stars. The service You get 4/5 stars because the loaner car says it is a loaner on back window. They didn't do that back in the day. Otherwise 5/5 stars. The service was excellent and they do nice work at a fair price. Overall I really like the staff and atmosphere thats why i drive past the Sac Vonhousen to his one. More
Help me I have a nail in my tire I was on my way to work and my tire pressures were funky so I drove to the el dorado dealership. They took care of everything I was on my way to work and my tire pressures were funky so I drove to the el dorado dealership. They took care of everything More