Mercedes-Benz of El Dorado Hills - Service Center

Great and timely service I was there for general check of car and receive fast and really great service. A bit expensive, but worth the cost with the detail and care they giv I was there for general check of car and receive fast and really great service. A bit expensive, but worth the cost with the detail and care they give to each car. More

Diligent follow up Daniel and the service team at Eldorado Hills pursued an elusive issue with my E550. They tested and evaluated my car for several days until they foun Daniel and the service team at Eldorado Hills pursued an elusive issue with my E550. They tested and evaluated my car for several days until they found and rectified the problem. Once that was done it led to a related repair which they again addressed to my satisfaction. The trait that I want to emphasize for Daniel and his team is integrity. It is refreshing to have someone I can truly depend upon for excellent service. More

Brake service Great service always! We have two cars we take here and always receive the best service. Easy to schedule, pleasant to deal with, and they get it don Great service always! We have two cars we take here and always receive the best service. Easy to schedule, pleasant to deal with, and they get it done quickly. More

Great service, always. My 2003 C240 HAS BEEN KEPT IN GREAT RUNNING CONDITION BY THE SERVICE TEAM AT THIS DEALERSHIP. WOULD NOT CONSIDER GOING ELSEWHERE! GO THERE OR GO NOWH My 2003 C240 HAS BEEN KEPT IN GREAT RUNNING CONDITION BY THE SERVICE TEAM AT THIS DEALERSHIP. WOULD NOT CONSIDER GOING ELSEWHERE! GO THERE OR GO NOWHERE. More

Wondeful service. Breaks repair Customer service at MB of EDH is the best service I have ever received in my life. They really go above and beyond to make sure that the customer is Customer service at MB of EDH is the best service I have ever received in my life. They really go above and beyond to make sure that the customer is satisfied. More

beautiful dealership, great staff. Mr. Vanderschoot takes excellent care of my service issues. I feel that I will be a long standing customer due to the care that Don provides. Mr. Vanderschoot takes excellent care of my service issues. I feel that I will be a long standing customer due to the care that Don provides. More

Exceptional customer service!! We are always very pleased with our customer service representative Gayton!!! Our maintenance service appointments have always been outstanding!! Our We are always very pleased with our customer service representative Gayton!!! Our maintenance service appointments have always been outstanding!! Our estimates were accurate and our vehicle was ready when promised! More

Checked undercarriag Called because I had apparently run over something on I-80 between Reno + Truckee, and it was caught under vehicle and banging around. Stopped 3 diffe Called because I had apparently run over something on I-80 between Reno + Truckee, and it was caught under vehicle and banging around. Stopped 3 different times to look under and to look for body damage, but could see nothing. Worse banging was going through Auburn, and girl on Service Department phone with me could even hear it. Even sounded like it was hitting rear glass on drivers side, but could only see a shadow in rear view mirror (Alien under there!). I Believe it actually broke loose at that point, because the banging then abruptly stopped. Drove straight to dealership + Don V rushed me in with no appointment. Put vehicle up on rack, and nothing was found. So I did lose it back in Auburn, and no noises since. Great service team response, and appreciated the rush to check this out! And no charge for the visit! Love you guys! More

Tire repair I had tire damage which I needed fixed immediately so I could travel to Oakland that morning. My work was completed quickly and I was on my way. It wa I had tire damage which I needed fixed immediately so I could travel to Oakland that morning. My work was completed quickly and I was on my way. It was outstanding. More

Dan Clark is the best The first couple times dealing with service center I wasn't impressed with service. Now that I only deal with Daniel Clark I am always 100% happy. He The first couple times dealing with service center I wasn't impressed with service. Now that I only deal with Daniel Clark I am always 100% happy. He always goes out of his way to make sure everything is completed to my satisfaction. He will always check back later and make sure it's still running smoothly. He is the best. More