Mercedes-Benz of El Dorado Hills - Service Center

Failed battery My battery under the hood went bad. I went to the dealer and Dan Clark said "No problem" Come back at 1:00pm and we will fix it. They did! Not on My battery under the hood went bad. I went to the dealer and Dan Clark said "No problem" Come back at 1:00pm and we will fix it. They did! Not only that, they washed the car, and reset the tire pressure. More

Where you are treated GREAT Facility, Personnel, and Service was superb. Fast and respectful as well. I would like to comment on your E-Mail yesterday advising me to re-sign Facility, Personnel, and Service was superb. Fast and respectful as well. I would like to comment on your E-Mail yesterday advising me to re-sign up for my entries in your website. First you stated that my last visit was in the year 1900, and I was not born until 1937. There was no was to change that entry. Next I tried to register and the machine locked up after clicking on the advance key. Just for your information, I do not have a SMART Phone so the entire episode was a waste of time. Don't pidgenhole everyone into compartments without knowing what you are talking about. More

Customer Service is Job 1 at this dealership. From sales, financing, and service, this dealership leaves no question that customers are key. Accordingly, I have purchased two new cars here. A grea From sales, financing, and service, this dealership leaves no question that customers are key. Accordingly, I have purchased two new cars here. A great staff! More

Service Advisor Don Vanderschoot is great to work with. After a previous experience with another service advisor (who thankfully no longer works there), I have had n Don Vanderschoot is great to work with. After a previous experience with another service advisor (who thankfully no longer works there), I have had nothing but great service from Don. He is attentive, professional, knowledgeable, friendly and his high standards of customer service is second to none. It is not only the service experience, but the character, genuine interest in doing the right thing that sets Don apart from the others. Thank you for your beliefs, authenticity, and friendliness; people do take note of that! More

Excellent end to end experience. Great service and communication. I could not have been happier with the level of service I received. Truly validates why I buy Mercedes vehicles. Than Great service and communication. I could not have been happier with the level of service I received. Truly validates why I buy Mercedes vehicles. Thanks More

I needed a smog check The dealership was very busy the day in got my smog check. Gayten is my regular service person, he did a terrific job of getting my car in and taking The dealership was very busy the day in got my smog check. Gayten is my regular service person, he did a terrific job of getting my car in and taking care of many other customers who were not his regular customers. More

Excellent service, great employees! My 2003 ML500 has 230,00 miles on it and runs great. It has always been serviced by MB El Dorado, from day one. It looks great, drives great, runs g My 2003 ML500 has 230,00 miles on it and runs great. It has always been serviced by MB El Dorado, from day one. It looks great, drives great, runs great. The service dept keeps me informed of anything that needs to be done. Daniel Clark is fantastic. He always lets me know what is happening with my SUV. This is the best dealership I have ever been to ever. I never feel uninformed. More

Always great service from Don Vanderachoot. Do always responds to my servicing questions and willing to help every time He is always courteous and a professional. He is the reason why I am loy Do always responds to my servicing questions and willing to help every time He is always courteous and a professional. He is the reason why I am loyal to MBZ. More

Don is the best! I had my GL450 first year service and Don and his service team provided great service. I felt great to have someone I can truly depend upon for excel I had my GL450 first year service and Don and his service team provided great service. I felt great to have someone I can truly depend upon for excellent service. Thank you Don. More

Best dealership I Live in Rocklin but prefer dealing with Daniel @ el dorado hills -- he is the best! Work is also done to my satisfaction first time. I Live in Rocklin but prefer dealing with Daniel @ el dorado hills -- he is the best! Work is also done to my satisfaction first time. More