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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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July 31, 2016

Did not need an Appointment Dan, provided great customer service over prior to the 4th of July weekend. We had issue with are car and Dan (Service Mgmr) squeezed us to make the More

by SHIRLENE.L.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Aug 02, 2016 -

Mercedes-Benz of El Dorado Hills responded

We know how valuable your time is and we do our best to work around our customers busy schedules. I'm glad to hear Dan was able to take care of you. Thank you for the review! Lisa Brown lbrown@vonhousen.com

July 29, 2016

sevice expierenceAnother great expierience at El Dorado Hill Great experience again Don always takes care of our vehicle with top of the line care I will always consider M. B. as the best vehicle choice becaus More

by DIELSRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 29, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the review! First class service is always our goal and I'm glad to hear you've been happy with the service you get from Don. Thanks for the recommendation! Lisa Brown lbrown@vonhousen.com

July 27, 2016

New tire and wheel repair due to pot hole damage. They had the tire in stock, and the wheel repairman was available. Don was able to get the work done in a reasonable amount of time. M y only issue is More

by george_urbani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review. We value input from our loyal customers. I'm glad to hear Don was able to help you with your tire. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

July 24, 2016

Excellent Job Daniel and crew did a great job with finishing all work in one day, car was clean and ready for pick up when promised. Professional and high quality a More

by 6g Schnell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

It is our goal to provide professional service and high quality work while respecting the busy schedules of our customers. I'm glad to hear you were satisfied. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

July 24, 2016

Superior Customer Service Daniel Clark is the only reason why I return my Mercedes Benz to the dealership for service and repairs. Daniel is extremely professional and his exp More

by Lynnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Upright, Daniel Clark
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Wow! We appreciate your loyalty to Mercedes Benz of El Dorado Hill and to Dan Clark! We are lucky to have professional, dedicated, and highly trained employees like Dan. Thanks for the review and your kind comments. Lisa Brown lbrown@vonhousen.com

July 24, 2016

Service with Don Vanderschoot. Working with Don to repair out 2005 G55 was an excellent experience. Don was quick to returns calls and answer any questions thoroughly. Thank you, More

by DSRRICHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to recognize Don and his efforts in your Dealer Rater review. We look forward to seeing you at your next service visit. Check us out on Facebook, Instagram, and Twitter! Lisa Brown lbrown@vonhousen.com

July 16, 2016

Fast and efficient Received a quick appointment at the time I wanted within 24 hrs of calling. While I waited for the fast service I managed to shop for my next Mercedes More

by williambargar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Courtney, Daniel Clark
Jul 21, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to give us your feedback! It's our goal to provide world class service and I'm glad that has been your experience at Mercedes Benz of El Dorado Hills. We look forward to serving you for many years. Lisa Brown Customer Relations Manager lbrown@vonhousen.com

July 14, 2016

I trust/rely on Service Advisor Don Vanderschoot My brother, his son-in-law and I trust/rely on Service Advisor Don Vanderschoot for our four Mercedes Benz vehicles service- repairs. Don always exhib More

by R.PENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 14, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Don's effort to provide first class service to your family, and to all his customers. We're lucky to have dedicated employees who think of their customers as part of the Mercedes Benz of El Dorado Hills family. We look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

July 14, 2016

Service is usually completed on the same day as appointment. A rental car or shuttle is offered for my convenience. I am called as soon as car is ready for p More

by susanhouk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 14, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us a 5 star Dealer Rater review, Susan! We value your business and look forward to serving you for many years. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

July 13, 2016

Excellent Experience The customer waiting area is extremely welcoming and so is the service support staff. Daniel our Service Advisor was timely, efficient, and over-all More

by KARIEIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 14, 2016 -

Mercedes-Benz of El Dorado Hills responded

We're proud of our dealership, our employees and our product. Thank you for recognizing Dan and our efforts to provide world class service. We're looking forward to working with you for many years to come. Lisa Brown lbrown@vonhousen.com

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