Mercedes-Benz of El Dorado Hills - Service Center

Comments There appears to be some dissension between some of the sales personnel and the service bay personnel. The was a brief exchange of words that wasn't There appears to be some dissension between some of the sales personnel and the service bay personnel. The was a brief exchange of words that wasn't very pleasant when I dropped my car off for service. More

Honest and trustworthy I know when I take my car in mainance, my advisor always alerts me of all repairs needed. Then he suggests which are required to keep the car in excel I know when I take my car in mainance, my advisor always alerts me of all repairs needed. Then he suggests which are required to keep the car in excellent operating condition and which can wait. Trust is important, they have earned mine...unconditionally! More

Confidence I titled my review Confidence because I knew when I pulled up to the dealership in the front of a flatbed with my 2002 ML320 behind me I would be able I titled my review Confidence because I knew when I pulled up to the dealership in the front of a flatbed with my 2002 ML320 behind me I would be able to drive my car home that night. Daniel Clark and his team always do a great job in a timely manner. I didn't even have an appointment but Daniel greeted me with a smile. We spoke briefly about what my car was doing and he told me he would call me. He called me about an hour later and told me what was wrong and how much it would cost. During that call I told him about another problem my car was having. He again told me he would check it out and call me. Again he called me back, told me what was wrong and how much it would cost. He said my car would be ready by closing and that he would call me when it was finished. He choose to text me around 5 pm to tell me the car was ready. I arrived at the dealership around 5:30 to pick up my car. It was ready and like usual it was a lot cleaner then when I brought it in. It was like they had detailed it. I then drove home, like I knew I would with Confidence knowing all my car problems have gone away. I have been bringing my 2002 ML 320 for 9 years and my 2004 SLK 230 for 3 years to Daniel Clark and his crew. During that time they have never disappointed me. Every time they do the work in a timely manner and what they fix is never a problem again. More

Repair to the back up camera in my wife's car was completed to our satisfaction. We will continue to use this dealership in the future. to the back up camera in my wife's car was completed to our satisfaction. We will continue to use this dealership in the future. More

ML430 service Excellent repair advice and repair service. We have had our car serviced for 16 years since we bought it new at the Sacramento MB location. Have delt Excellent repair advice and repair service. We have had our car serviced for 16 years since we bought it new at the Sacramento MB location. Have delt with Don Vanderschoot for the last 12 years. thanks More

Outstanding Service Provided by Daniel Clark Our service representative, Daniel Clark, has always provided outstanding service, and this time was no exception. We purchased our car in 2007 from Our service representative, Daniel Clark, has always provided outstanding service, and this time was no exception. We purchased our car in 2007 from EDH MB and have used the service center for all maintenance and repairs. Daniel has always provided efficient quality service to sum it up; a 10. The service is one of the reasons we will start with EDH MB when we look for new cars. More

Service Center Review Daniel Clark is my service agent. He is excellent. My husband and I have all of our auto service needs performed at Von Housen Service Center El Dor Daniel Clark is my service agent. He is excellent. My husband and I have all of our auto service needs performed at Von Housen Service Center El Dorado Hills. We always request Daniel Clark. He is superb and always tends to all of our needs in a courteous and thorough manner. We appreciate him! More

A Definite "10"! Many years of a relationship with MBZ of EDH and have always experienced over-the-top excellent service! Jason Downing is a "10" when it comes to ta Many years of a relationship with MBZ of EDH and have always experienced over-the-top excellent service! Jason Downing is a "10" when it comes to taking great care of his customers and their vehicle's service needs. More

Excellent Service I always appreciate the excellent service I receive working with Don and MB of EH. I have been getting my car serviced there for many years and it is I always appreciate the excellent service I receive working with Don and MB of EH. I have been getting my car serviced there for many years and it is always a pleasure. Thankyou. More

Great experience! Painless service experience! I stopped by on my lunch break and dropped my vehicle off. Gayton took care of the rest. I would definitely recommend Mer Painless service experience! I stopped by on my lunch break and dropped my vehicle off. Gayton took care of the rest. I would definitely recommend Mercedes Benz of El Dorado Hills! A+ More