Mercedes-Benz of El Dorado Hills - Service Center

"Only the Best for my Benz" I've taken my S420 to MB of EDH for service for years and have never been disappointed. "She's" considered a classic car now, so "she's old but specia I've taken my S420 to MB of EDH for service for years and have never been disappointed. "She's" considered a classic car now, so "she's old but special" and needs the best care because I plan on keeping her until the wheels fall off. I actually look forward to meeting up with my rep..Don Vandershoot because I trust that he'll always recommend what's best for me and my car. With that being said, when I acquired my CLK430 it was a no brainer that MB of EDH will take good care of my new ride too. Everyone I've encountered at MB of EDH has been nothing but kind and courteous.. I'm a pleased customer for sure! More

Below average service experience. The dealership did not know I had an appointment, even though I used their online scheduler to set my appointment. Also, I don't know how accurate the The dealership did not know I had an appointment, even though I used their online scheduler to set my appointment. Also, I don't know how accurate their used vehicle certification process is. More

Simply the Best I've been a customer at MB EDH for more than ten years. There has never been an occasion in which I have had anything other than great experience dea I've been a customer at MB EDH for more than ten years. There has never been an occasion in which I have had anything other than great experience dealing with the sales and service staff. My first thought for any automotive need is MB EDH. I am and have no doubt that I will remain a satisfied customer. More

First Class Customer Service Purchased my third vehicle from MBZ of EDH. The reason is surely obvious. First Class Customer Service , both during the sale, and as importantly, a Purchased my third vehicle from MBZ of EDH. The reason is surely obvious. First Class Customer Service , both during the sale, and as importantly, after the sale. One of the most customer focused dealerships I have had the pleasure of working with . I really can't say enough about the folks there . Everyone treats you like family, and that has been consistent through all three purchases . Thank You to all the folks at Mercedes Benz of El DORADO HILLS. I do appreciate the way you do business. ALWAYS FIRST CLASS. Frank Stella More

Our experience at Mercedes Benz of EDH Don Vanderschoot takes excellent care of us! My husband and I both get our cars serviced at the El Dorado Hills dealership and always have a great exp Don Vanderschoot takes excellent care of us! My husband and I both get our cars serviced at the El Dorado Hills dealership and always have a great experience. Our cars are ready on time and fixed right the first time. More

Interior wood trim repair Don Vanderschoot handled the issue of the broken wood trim very well and professionally to my utmost satisfaction. He is truly an asset to the service Don Vanderschoot handled the issue of the broken wood trim very well and professionally to my utmost satisfaction. He is truly an asset to the service department of Von Housen Group- MB of ElDorado Hills. More

Great Service Service was excellent. I got my replacement key the very next day and both the parts man and service advisor treated me great. Highly recommend them. Service was excellent. I got my replacement key the very next day and both the parts man and service advisor treated me great. Highly recommend them. More

Great customer service . extremely pleased with the level of customer services provided . Professoonal , fast and efficient . Adam made the entire experience pleasent . I wou extremely pleased with the level of customer services provided . Professoonal , fast and efficient . Adam made the entire experience pleasent . I would recommend it to any of my friends . More

Adam is the best! Adam is always so professional and thorough. He takes my car and my concerns seriously and never makes me feel like I am irritating him with my concer Adam is always so professional and thorough. He takes my car and my concerns seriously and never makes me feel like I am irritating him with my concerns. He's the best! And my car is always perfect when I get it back! More

No particular title for this review. Although I feel that sincere effort was made to solve the problem with my CLS 400, it still persists. The freeway noise continues from the driver side Although I feel that sincere effort was made to solve the problem with my CLS 400, it still persists. The freeway noise continues from the driver side window. I have had this vehicle twice at the dealership for this problem. Additionally, the driver side door and chrome are not aligned properly. Another lesser issue has just occurred. The battery is my key has sworn out. My vehicle was purchased on March 28,2016. This seems abnormally premature for this to happen. My wife has a 2014 Toyota Camry which was purchased as a new vehicle. It has never had this problem in 2 1/2 years of service. More