Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
Don Venderschoot Don has been extremely helpful every time I need help. He is always professional and courteous and wants to do the right thing by his clients. Don has been extremely helpful every time I need help. He is always professional and courteous and wants to do the right thing by his clients. More
Great Service As always Service manager Don treats his customers with class and is a great example of how to treat customers. My car was serviced quickly and all i As always Service manager Don treats his customers with class and is a great example of how to treat customers. My car was serviced quickly and all issues addressed. More
Recent service My rep is very good , Daniel Clark However I am somewhat upset that I took the car for just regular maintenance , and now an auxiliary battery malfu My rep is very good , Daniel Clark However I am somewhat upset that I took the car for just regular maintenance , and now an auxiliary battery malfunction is now on More
excelence work was preformed as needed and was done on time. care was washed and cleaner than it was when i took it in. highly recomend service department at mb work was preformed as needed and was done on time. care was washed and cleaner than it was when i took it in. highly recomend service department at mb el dorado hills More
Service with Don Vanderschoot Always a pleasant experience with our service advisor, Don Vanderschoot. We love the care we get and expert service. Well done by all! Thank you Always a pleasant experience with our service advisor, Don Vanderschoot. We love the care we get and expert service. Well done by all! Thank you Don! More
Excellent works Service manager Gayton is willing to do everything he can to fulfill customer's expections. Works performed by the service team has been great and we' Service manager Gayton is willing to do everything he can to fulfill customer's expections. Works performed by the service team has been great and we're done right the first time. More
Looking For Other Options I have been doing business with this dealership for over 10 years. During this period they have provided excellent service as well as service that was I have been doing business with this dealership for over 10 years. During this period they have provided excellent service as well as service that was less that poor. Within the last two months service was not very good at all. I am actively looking for another service provider. I am convinced that this dealership DOES NOT understand the life value of its customers. More
Services were fine , shuttle service was disappointing See above the service department is very good and I do not have any complaints. The problem with my car was not duplicated during the check up. It is See above the service department is very good and I do not have any complaints. The problem with my car was not duplicated during the check up. It is annoying but I know they can not fix something which does not present itself during the service investigation. More
Valuable Service Advisor Adam Ruff is one of the best advisor's I've ever delt with in my years of owning a vehicle. He's very professional and knowledgable about Mercedes an Adam Ruff is one of the best advisor's I've ever delt with in my years of owning a vehicle. He's very professional and knowledgable about Mercedes and has answers when asked about anything in regards to my vehicle. He's definitely an asset to Mercedes of El Dorado More
Dan rocks Dan is a great asset to Mercades. He is real with people. He is helpful and is knowledgable about Mercades cars and services. He treats you like fa Dan is a great asset to Mercades. He is real with people. He is helpful and is knowledgable about Mercades cars and services. He treats you like family when you come in. More