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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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November 10, 2016

Don Venderschoot Don has been extremely helpful every time I need help. He is always professional and courteous and wants to do the right thing by his clients. More

by MICHAELNFANOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
November 09, 2016

Great Service As always Service manager Don treats his customers with class and is a great example of how to treat customers. My car was serviced quickly and all i More

by leethomas111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
November 09, 2016

Recent service My rep is very good , Daniel Clark However I am somewhat upset that I took the car for just regular maintenance , and now an auxiliary battery malfu More

by norcalfert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
November 04, 2016

excelence work was preformed as needed and was done on time. care was washed and cleaner than it was when i took it in. highly recomend service department at mb More

by scott.norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
November 03, 2016

Service with Don Vanderschoot Always a pleasant experience with our service advisor, Don Vanderschoot. We love the care we get and expert service. Well done by all! Thank you More

by kamaolegal
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
November 02, 2016

Excellent works Service manager Gayton is willing to do everything he can to fulfill customer's expections. Works performed by the service team has been great and we' More

by GARY_YOUNGSTER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
October 31, 2016

Looking For Other Options I have been doing business with this dealership for over 10 years. During this period they have provided excellent service as well as service that was More

by gadub8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Vanderschoot, Gayton DeRosa
Nov 19, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your input, and please accept our apologies for any inconvenience or frustration we have caused. We are a family owned business and have been serving our customers for over 50 years. We take all feedback from our customers seriously, and truly value and appreciate our customers. I would be interested in speaking with you regarding your service experience if you have a few moments. Please feel free to contact me anytime. Lisa Brown lbrown@vonhousen.com

October 31, 2016

Services were fine , shuttle service was disappointing See above the service department is very good and I do not have any complaints. The problem with my car was not duplicated during the check up. It is More

by esfandiary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
October 30, 2016

Valuable Service Advisor Adam Ruff is one of the best advisor's I've ever delt with in my years of owning a vehicle. He's very professional and knowledgable about Mercedes an More

by chiquillocisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ruff
October 29, 2016

Dan rocks Dan is a great asset to Mercades. He is real with people. He is helpful and is knowledgable about Mercades cars and services. He treats you like fa More

by leanelinson1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cerneka
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