Mercedes-Benz of El Dorado Hills - Service Center

Excellent service as always Drop off and pick up were quick and easy, as usual. My car came back sparkling clean with all of my settings untouched. Thanks Von Housen! Drop off and pick up were quick and easy, as usual. My car came back sparkling clean with all of my settings untouched. Thanks Von Housen! More

Service once again I received Proffesional and courteous service from my adviser Daniel. He explained the service and associated costs clearly. Great guy fro once again I received Proffesional and courteous service from my adviser Daniel. He explained the service and associated costs clearly. Great guy from a great organization. More

Good Customer Service As always, the service was good. Upon arrival, I was greeted immediately. Service work was completed on time as estimated. Car was washed but this As always, the service was good. Upon arrival, I was greeted immediately. Service work was completed on time as estimated. Car was washed but this time there were puddles of water on the running boards with a couple of dirty water drops on the side. It is the first time that happened. My shoes were wet when I got into the car because of that. It was not pleasant at the last minute when picking up the car. However, overall the service was good. More

Fabulous I took my vehicle and to get my rims and tires touched up from some scratches, and to get the back up camera installed. Adam kept me informed on the I took my vehicle and to get my rims and tires touched up from some scratches, and to get the back up camera installed. Adam kept me informed on the status of my vehicle and when it would be ready. The friendliness and the service makes you feel comfortable and like family. Thank you MB of El Dorado Hills. More

Excellent service As always, the service provided by MB EDH was outstanding. Every operation was performed correctly the first time, the car was cleaned, and delivered As always, the service provided by MB EDH was outstanding. Every operation was performed correctly the first time, the car was cleaned, and delivered on time. Don is amazing in orchestrating the process.. More

Excellent services Gayton was honest, straightforward, and easy to talk to. I would request for Gayton for future services. I can't think of anything else to say. Thank Gayton was honest, straightforward, and easy to talk to. I would request for Gayton for future services. I can't think of anything else to say. Thank you, have a wonderful day. More

New Car Purchase This was my first Mercedes purchase, and Mike and Ryan were top-notch in making the experience friendly, informative, and seamless. I felt very secur This was my first Mercedes purchase, and Mike and Ryan were top-notch in making the experience friendly, informative, and seamless. I felt very secure and assured during the whole process and would gladly purchase from them in the future. More

My first service experience I recieved an invitation for a scheduled maintenance on my recently acquired C class Mercedes. Was welcomed By Daniel Clark who performed a friendly, I recieved an invitation for a scheduled maintenance on my recently acquired C class Mercedes. Was welcomed By Daniel Clark who performed a friendly, well informed service. I thank thank the service Dept. of EDH Mercedes Benz. More

Excellence The excellence of the service and sales department at Mercedes Benz of EDH far exceeds any expectations I had. Thank you. I so appreciate the quality The excellence of the service and sales department at Mercedes Benz of EDH far exceeds any expectations I had. Thank you. I so appreciate the quality and professional care you gave to my service and me! More

Above and Beyond The Dealership stepped up to resolve a problem that may or may not have been their fault. Instead of debating the source of the issue they simply said The Dealership stepped up to resolve a problem that may or may not have been their fault. Instead of debating the source of the issue they simply said they wanted to make it right. Who could ask for anything more. Great job. Tons of good will earned for a relatively small cost. Thank you! More