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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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April 08, 2017

Don @ Mercedes EDH Professional, Responsive, Efficient and Reasonable - everything you want when having your vehicle serviced-Thanks Don, you are the best and we appreci More

by ChelsKeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and employees like him who will always go above and beyond for our customers. Thank you for the nice review and thank you for your business! Lisa Brown Customer Relations Manager

April 07, 2017

Clarification on electronic functions usage. Nothing to complain about, on the contrary, very pleased. All my questions were answered and I was offered to call or go back if I needed it. Ryan w More

by Rose Balzowski
Recommend Dealer
Yes
Employees Worked With
Ryan, forgot last name.
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're happy to hear you have no complaints! It's our goal that you are completely satisfied. We appreciate your business and look forward to serving you in the future.

April 04, 2017

Yes to services at MBEDH I have had my MB serviced three times at MBEDH. Each time there was excellent communication about what needed to be done and the servicing was on time More

by MBE350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
March 30, 2017

Review of features Ryan did a fabulous job explaining all of the features of my car. He was friendly, patient and very knowledgeable. I highly recommend Mercedes Benz ED More

by kathy_mckim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sabbagh
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the 5 star review and for the recommendation! Please let us know how we can help you in the future. Lisa Brown Customer Relations Manager lbrown@vonhousen.com

March 29, 2017

Daniel is supper nice, amazing attitude and just wonderful, I have worked with Dan for over 8 years and extremely happy with his work, Regards, Mina More

by YASAVOLMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan, and employees like him who are dedicated to providing the very best service possible. Thanks for the review! Lisa Brown Customer Relations Manager lbrown@vonhousen.com

March 28, 2017

Great customer service Don worked to get the best price for my suspension service. He was able to work with MBZ to share and reduce part of the overall cost. Highly recommen More

by JoeE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the recommendation! We are happy to hear Don was able to help you. We look forward to serving you in the future, as well. Lisa Brown Customer Relations Manager lbrown@vonhousen.com

March 27, 2017

Daniel is the Best Over the years I have always had a great service! Daniel has been my adviser for many of those and along with the service technician my Mercedes-Benz More

by BIGD526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

Congratulations on your GLA, and thanks for taking the time to recognize Daniel. We appreciate your loyalty! Lisa Brown Customer Relations Manager lbrown@vonhousen.com

March 26, 2017

Always a positive experience The service team is always courteous and professional. Gayton was quick and responsive and walked me through the entire process. A positive experien More

by tmleister
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're happy to hear your service visit with Gayton was a good one. We appreciate the feedback and the review. Please let us know how we can help you in the future. Lisa Brown Customer Relations Manager lbrown@vonhousen.com

March 20, 2017

Best Dealer in EDH It stands among other dealership in Central California. Excellent Customer service and vehicle care center. Just make an appointment in advance becaus More

by KMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy, Adam Ruff
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us your feedback. We appreciate your business and the 5 star review. Lisa Brown Customer Relations Manager Von Housen Auto Group

March 19, 2017

Rare Diamond In Customer Service Finding good customer service in this day and age is so rare. But when you experience it, it is much like finding a rare diamond. I had this experienc More

by smlew44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 30, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thanks for recognizing Don and his efforts to provide you with first class service! We appreciate your business and the nice review. Lisa Brown Customer Relations Manager Von Housen Auto Group

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