Mercedes-Benz of El Dorado Hills - Service Center

Best dealership I was at El Dorado Mercedes Benz dealership 3 times always satisfyied with service they provide. Don is nice guy. everything was done to my satisfacti I was at El Dorado Mercedes Benz dealership 3 times always satisfyied with service they provide. Don is nice guy. everything was done to my satisfaction. I would recommend Mercedes Benz of El Dorado Hills to my friends and family More

Love the Service MBofELDH hate the Cost of service! My wife & I have been a part of the Mercedes-Benz family for 20 years, our 1st car (that we still have) 1998 E-320 for her, then 2000 ML-320 for me th My wife & I have been a part of the Mercedes-Benz family for 20 years, our 1st car (that we still have) 1998 E-320 for her, then 2000 ML-320 for me then traded in for 2010 GLK. Chris Roth & the folks at MB of Sacramento made us feel so special, we knew that MB was the best we could do for safety & longevity with cars/SUV's; even though Chris has moved up in stature with MB, he has never forgotten who 'the little folks' are. Then there's Daniel Clark, he has taken care of our vehicles for past several years & we are very happy with all that he has done for us- keeping our vehicles going! My only, and biggest, concern is the cost for servicing, the price you pay for driving a luxury car. Yes, there are 'loyalty' discounts which are greatly appreciated, however, with my most recent B service, I had sticker shock, the days of changing your own plugs & oil ruined me for the 21st century reality- windshield washer fluid $10.50, seriously! Bottom line- we L-O-V-E Mercedes Benz, it's just that it is pricing me out of possibly coming back for service. Sincerely, Linda More

Exceptional service experience Dan always make the service experience as convenient and straight forward as possible. The dealership is immaculate and everyone from the drivers to Dan always make the service experience as convenient and straight forward as possible. The dealership is immaculate and everyone from the drivers to the receptionists are focused on customer service, Great experience! More

Excellent as always Daniel is the best service advisor in the business. I don't wish to take my MB's anywhere else. Fast, courteous and prompt service. Great communicatio Daniel is the best service advisor in the business. I don't wish to take my MB's anywhere else. Fast, courteous and prompt service. Great communication keeping me aware of what is happening with my car. Thank you very much! More

Great Service I leased my car from the Sacramento dealership, but do all my service at the El Dorado Hills Mercedes-Benz. El Dorado has great service and Don Vande I leased my car from the Sacramento dealership, but do all my service at the El Dorado Hills Mercedes-Benz. El Dorado has great service and Don Vandeschoot. More

Great Service from Daniel Clark My service manager, Daniel Clark always gives me excellent service. He takes the time to explain things to me and always checks to see how long my E My service manager, Daniel Clark always gives me excellent service. He takes the time to explain things to me and always checks to see how long my Extended Warranty has left, to give me a heads up on anything that might have to be looked at in the future on my car. He has always given me good advise and guidance in dealing with any problems I have with my car. At this last appointment, Daniel went above and beyond what I even expected. He is an honest, trustworthy man who has an extraordinary knowledge of the Mercedes Benz car. I feel very confident in the service that I receive from the service center and Daniel Clark. More

Service with Customer in Mind i intended to wait for 20k service to be completed, but after tell my service advisor what i thought were minor fixes it totaled 4 hours. He said that i intended to wait for 20k service to be completed, but after tell my service advisor what i thought were minor fixes it totaled 4 hours. He said that he had a car for me and that he would call when maintenance is completed. I was able to keep my appointments that morning. Glad that I was referred to my service advisor.. More

Great place, great service! I always receive a genuine feeling that the service to be performed on my vehicle is the most important thing the dealership will ever do. That is wh I always receive a genuine feeling that the service to be performed on my vehicle is the most important thing the dealership will ever do. That is why I keep going to Mercedes-Benz of El Dorado Hills. More

Great service Dan is a knowledgeable and dedicated service professional. I have a high level of confidence in his skill and I recommend you work with him too. Dan is a knowledgeable and dedicated service professional. I have a high level of confidence in his skill and I recommend you work with him too. More

Excellent service - both for the car and the people! I keep coming back just because the service folks treat you with respect and offer the best in class service. Always recommend to my friends and fami I keep coming back just because the service folks treat you with respect and offer the best in class service. Always recommend to my friends and family! More