Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA
1,798 Reviews
1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
Sort by
June 25, 2017
Efficient, professional, courteous Excellence in customer developement skills Professional, knowledgeable Best dealer in the area Great selection and inventory Need i say more Why Excellence in customer developement skills Professional, knowledgeable Best dealer in the area Great selection and inventory Need i say more Why at least 25 words More
by marbarth12
Verified CustomerEmployees Worked With
Lisa Brown, Jason Downing, Pat Upright, Bob Michalek, Adam Ruff
June 23, 2017
Superb Customer Service! This is one stellar MBZ dealership....and I've been to plenty in my 20 years of owning a Mercedes! Highly recommend this service department to anyo This is one stellar MBZ dealership....and I've been to plenty in my 20 years of owning a Mercedes! Highly recommend this service department to anyone. Friendly, Knowledgable Folks that work here. More
by Tigger007
Employees Worked With
I'm sorry but I do not recall my service gentlemen.
June 22, 2017
they fixed a problem that had been plaguing us for years. They fixed something that had been going on for years - a check engine warning that kept coming on no matter what they did. It turned out to be a rel They fixed something that had been going on for years - a check engine warning that kept coming on no matter what they did. It turned out to be a relay that needed to be replaced. More
by JAMESMORRISON0620
Employees Worked With
I don't remember the name. He was filling in while Dan was off
June 18, 2017
Great service! They have a duperb customer service at this location. They really take time to take care of you. And your need. I highly recommend it. They have a duperb customer service at this location. They really take time to take care of you. And your need. I highly recommend it. More
by cassiohabib
Employees Worked With
Don Vanderschoot
June 15, 2017
Friendly place for service. I always come back to El Dorado Mercedes for service. The service department is very friendly and I work with Don Vanderschoot and he always keeps me I always come back to El Dorado Mercedes for service. The service department is very friendly and I work with Don Vanderschoot and he always keeps me informed about what is going on with my cars. More
by rlkrodell
Employees Worked With
Don Vanderschoot
June 14, 2017
Multiple visits for items related to initial repair Gayton was great, however, service was substandard having to bring car back twice to remedy problems resulting from them installing a new windshield. Gayton was great, however, service was substandard having to bring car back twice to remedy problems resulting from them installing a new windshield. Also, they say they do check on tires etc and never happened. Had bent rim from potholes and they were great getting it handled very quickly do to the fact we were moving out of the area the next day. As I said, Gayton was great and very helpful in every situation. It's the mechanics that need help!!! More
by MYMARCO44
Employees Worked With
Gayton DeRosa
June 08, 2017
Consistent Customer Service I have been using Mercedes of EDH for over 10 years and from the beginning, I have had a great experience. My Service Mgr. Don is very attentive and I have been using Mercedes of EDH for over 10 years and from the beginning, I have had a great experience. My Service Mgr. Don is very attentive and I feel we have become friends over these last few years. The work is always done without any issues and always on time. More
by gary.smith
Employees Worked With
Jason Downing, Pat Upright, Mike Sabbagh, Don Vanderschoot
June 08, 2017
thank you! I bought in Rocklin but service in EDH. I'll buy my next one in EDH. Thank you service and Daniel Clark! I met the part manager, he was great. I bought in Rocklin but service in EDH. I'll buy my next one in EDH. Thank you service and Daniel Clark! I met the part manager, he was great. More
by MICHAELVELEZ451
Employees Worked With
Daniel Clark
June 07, 2017
I love that vandersnoot dude. Hella cool. What's not to like?My initial impression of meeting with Don was a big warm dutchman. Friendly ,and reminded me a bit of my time in germany. I really What's not to like?My initial impression of meeting with Don was a big warm dutchman. Friendly ,and reminded me a bit of my time in germany. I really liked this guy. Im not gay, but could be convinced. Lol. Just joking. I seriously just got a comfortable feeling here at the well appointed dealership and excellent timely service as always. Just one more reason this is my 3rd Mercedes and there will be a 4th. Excellence in all areas attracting excellent happy people. More
by Z28KEVIN
Employees Worked With
Don Vanderschoot
June 06, 2017
Customer for life Don, hands down the most honest service advisor I have ever dealt with!! He has always greeted us with a smile even when he is slammed. We have had Don, hands down the most honest service advisor I have ever dealt with!! He has always greeted us with a smile even when he is slammed. We have had several interactions with him on multiple vehicles and I wouldn't think about having anybody else deal with our cars! More
by RODGERSHOME
Employees Worked With
Don Vanderschoot
